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Thread: C250 black background

  1. #1
    Field Supervisor 500+ Posts mrwho will become famous soon enough mrwho's Avatar
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    C250 black background

    Hello there, guys and girls!

    I'm about to take appart a C250 which is making some black backgrounds on every copy and print that comes out.

    It seems like a Bias-related problem, since if I take out a color gradation pattern (attached), the background dissapears in the areas where it prints solid-black squares.

    If anyone that already has solved this kind of trouble can give me some kind of shortcut so I can take this machine out of my repair shop, I'd be very grateful!

    Cheers!
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    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

  2. #2
    Trusted Tech 50+ Posts kingarthur is building a good name for himself kingarthur's Avatar
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    Have you tried partially covering the printhead. If the fault disappears where the head is covered, it's probably either the printhead itself or the MFP pcb

  3. #3
    Field Supervisor 500+ Posts mrwho will become famous soon enough mrwho's Avatar
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    Didn't ocur to me, but it's a great idea! Gonna put it into work right now! I'll give some feedback soon!
    Thanks!
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

  4. #4
    Field Supervisor 500+ Posts mrwho will become famous soon enough mrwho's Avatar
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    Well, that was worth a try, but didn't make a difference. I partially blocked the black ph (using the printhead cleaner jig) and made another print - the background still fills up the entire sheet.
    Also reflashed it, but still the same.
    Going to disassemble the bugger to try and find out what's wrong!
    Thanks anyway!
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

  5. #5
    Service Manager 250+ Posts copytechman is building a good name for himself copytechman's Avatar
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    Does it do it in monocolour mode? (Say Cyan) or Black mode? Just thoughts!

    Regards!
    A.

  6. #6
    Field Supervisor 500+ Posts mrwho will become famous soon enough mrwho's Avatar
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    That's a little hard to test right now, since the machine is in pieces all around the floor!

    But as soon as I assemble it, I'll try monocolor to see what happens.

    It happens in both CMYK and K copies and printouts, though.
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

  7. #7
    Field Supervisor 500+ Posts mrwho will become famous soon enough mrwho's Avatar
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    News update: When disabling BIAS, the background disappears.

    I'm starting to suspect HV1 is busted. How often do these boards fail?
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

  8. #8
    Field Supervisor 500+ Posts mrwho will become famous soon enough mrwho's Avatar
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    Well, just tested HV1 on a different working machine. It didn't show any of the symptoms, so I'm quite sure the HV1 is OK.

    So, if the HV1 isn't to blame and when I disconnect the BIAS on the IU the prints come out better, what could possibly be wrong?

    I'm about to rip my hair over this...
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

  9. #9
    Trusted Tech 50+ Posts kingarthur is building a good name for himself kingarthur's Avatar
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    maybe the contact at the back of the m/c isn't quite connecting properly with the IU

  10. #10
    Service Manager 250+ Posts copytechman is building a good name for himself copytechman's Avatar
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    That test shot looks like 11x17. Check the drum gnd contact @ the front of the iu(s)@ the top where it connects to the frame... make sure its solid! Had a c250 do something kinda like this and would do it worse in colour mode.. Reformed the contacts to make em more "aggressively" contact the frame... problem solved!

    Regards!
    A.

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