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Thread: Bizhub C352 fuser

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    Technician saidva is on a distinguished road saidva's Avatar
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    Bizhub C352 fuser

    I usually only work on Ricohs, but the fuser on our Bizhub C352 is about to go out. We have a spare, but does anyone have the instructions for how to replace it? Thanks.

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    Field Supervisor 1000+ Posts manuals4you has a spectacular aura about manuals4you has a spectacular aura about manuals4you's Avatar
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    This Parts & Service manual can now be purchased for $11.77 and downloaded immediately after payment
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    Service Manager 250+ Posts mitchl is on a distinguished road mitchl's Avatar
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    Under the front door on the right there is a small plate remove it and undo the 2 connectors, then in the crotch or where the paper exits if you dont have a finisher there is another little cover plate on the rear side of the exit area remove it and undo 1 connector. Open the right end of the machine and remove 2 screws holding the fuser in........ Done!

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    Technician saidva is on a distinguished road saidva's Avatar
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    I found the plate to get at the first two connectors, but I can't understand how to get to that last connector. For some reason, I just can't figure it out from the description. Could somebody describe it to me another way?

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    Technician saidva is on a distinguished road saidva's Avatar
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    Great, thanks, I found the other connector with no trouble. So I removed the old fuser from the machine, and took the new one out of the box, and --

    There's no white connector on the new fuser.

    This is ridiculous -- what am I supposed to do, take the connector out of the old fuser and rewire it into the new one? You have got to be kidding.

    I'm sorry that this simple replacement is turning into such a saga, but what is going on here??

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    Service Manager 250+ Posts copytechman is building a good name for himself copytechman's Avatar
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    If you have the correct fuser it should look the same as the one you've just removed. Whats the PN# on the box of the "new" fuser?

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    Technician lucky13 is on a distinguished road lucky13's Avatar
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    bizhub C253 = fuser part # A02ER73300
    bizhub C352 = fuser part # 9J06R70600


  8. #8
    Technician saidva is on a distinguished road saidva's Avatar
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    The label on the box says Part No. 9J06R70600. Fuser, 120 Volts. Made in China.

    So it should be the right part, but it clearly isn't the same. Everything looks the same on both, except that there's no connector on the new one. Fusers have sensors on them, so I kind of think that it has to have a connector (besides the heating wires).

    This is strange.

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    Field Service Manager 500+ Posts pepper38_cnd is building a good name for himself pepper38_cnd's Avatar
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    The connector could be white, black, or grey. Are you saying there is no connector, other than the one with the leads that connects in front?
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  10. #10
    Technician saidva is on a distinguished road saidva's Avatar
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    Yes, that's what I'm saying -- there is no connector on the fuser at all, except for the two sets of heater wires in the front.

    The boss now tells me that this same thing happened a few years ago. The tech tried to move the connector and the wires from the old fuser to the new one, but he couldn't get it to work -- so he cut the wires and tried to splice them together. But the wires are all the same color, so he screwed that up too, and the machine was down for two weeks. I'm not going to go that route.

    The new fuser has been sitting on the shelf for a long time, so I'm not sure if I can return it. Maybe I should just order a new one, and hope that it comes with a connector on it.

    What a mess.

    The machine is still printing, even though it's asking for a new fuser. Is it going to stop making copies at some point if it's not replaced soon?

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