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Bizhub C352 fuser

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Old 09-22-2009   #1 (permalink)
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Bizhub C352 fuser

I usually only work on Ricohs, but the fuser on our Bizhub C352 is about to go out. We have a spare, but does anyone have the instructions for how to replace it? Thanks.
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Old 09-22-2009   #2 (permalink)
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Old 09-22-2009   #3 (permalink)
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Under the front door on the right there is a small plate remove it and undo the 2 connectors, then in the crotch or where the paper exits if you dont have a finisher there is another little cover plate on the rear side of the exit area remove it and undo 1 connector. Open the right end of the machine and remove 2 screws holding the fuser in........ Done!
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Old 09-23-2009   #4 (permalink)
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I found the plate to get at the first two connectors, but I can't understand how to get to that last connector. For some reason, I just can't figure it out from the description. Could somebody describe it to me another way?
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Old 09-24-2009   #5 (permalink)
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Great, thanks, I found the other connector with no trouble. So I removed the old fuser from the machine, and took the new one out of the box, and --

There's no white connector on the new fuser.

This is ridiculous -- what am I supposed to do, take the connector out of the old fuser and rewire it into the new one? You have got to be kidding.

I'm sorry that this simple replacement is turning into such a saga, but what is going on here??
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Old 09-24-2009   #6 (permalink)
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If you have the correct fuser it should look the same as the one you've just removed. Whats the PN# on the box of the "new" fuser?

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Old 09-24-2009   #7 (permalink)
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bizhub C253 = fuser part # A02ER73300
bizhub C352 = fuser part # 9J06R70600

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Old 09-24-2009   #8 (permalink)
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The label on the box says Part No. 9J06R70600. Fuser, 120 Volts. Made in China.

So it should be the right part, but it clearly isn't the same. Everything looks the same on both, except that there's no connector on the new one. Fusers have sensors on them, so I kind of think that it has to have a connector (besides the heating wires).

This is strange.
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Old 09-24-2009   #9 (permalink)
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The connector could be white, black, or grey. Are you saying there is no connector, other than the one with the leads that connects in front?
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Old 09-25-2009   #10 (permalink)
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Yes, that's what I'm saying -- there is no connector on the fuser at all, except for the two sets of heater wires in the front.

The boss now tells me that this same thing happened a few years ago. The tech tried to move the connector and the wires from the old fuser to the new one, but he couldn't get it to work -- so he cut the wires and tried to splice them together. But the wires are all the same color, so he screwed that up too, and the machine was down for two weeks. I'm not going to go that route.

The new fuser has been sitting on the shelf for a long time, so I'm not sure if I can return it. Maybe I should just order a new one, and hope that it comes with a connector on it.

What a mess.

The machine is still printing, even though it's asking for a new fuser. Is it going to stop making copies at some point if it's not replaced soon?
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