error code 36-08 biz hub c500

[cooper printers]

can anyone help with this error code 36-08 how do we fix it

[Stirton.M]

	Quote:			Originally Posted by cooper printers
	can anyone help with this error code 36-08 how do we fix it

This is a fuser hard failure.

SC36-04
Fixing low temperature hardware
detection abnormality (TH4)
Fixing temperature sensor /4
(TH4) detected abnormality signal
continuously for the specified time.

A note on this

• When F34-**, F35-** or F36-**
(fixing temperature related
abnormality) occurs, be sure
to repair a defective part
before setting the 25 DIPSW
3-1 to 0.
If the 25 DIPSW 3-1 is set to
0 without repairing a defective
part, this may cause a
fire.


How to enter dipsw mode in code...

turn off main power switch (behind front door)
press and hold number keys 2 and 5 while simultaneously turning on the main power. Keep holding keys until machine fully initializes. You should be in what is called 25 Mode.

Select "Software SW setting"

Left number field, scroll the number to 3
right number field, scroll the number to 1

toggle the button on the right to 0 or OFF

press "previous screen" button.

Cycle main power switch.

If problem persists, have the fuser serviced.