di450 cant do printing

[TheOwl]

	Quote:			Originally Posted by petrus
	ok, let me tell you more. one of the machine I dont know the ip address.this is di550 model.so how i can access the web page if I dont know the IP? second machine is, I already install the printer driver, I can ping but if I print the test page it doesn't come out. what the problem?

Does the print job leave the print spool on the computer?

If it doesn't leave the spool, then it is more than likely a bad bad port setup in the print driver.

If it deos leave the spool on the computer, then you might have an issue with your print controller.

As for the machine that isn't printing it's NIC Config page out, try turning on the machine without the network cable plugged into it. You might have to wait 10 mins, but this will usually make the machine print the NIC Config page.

[petrus]

the print job are leave on the computer until I cancel the it.

[TheOwl]

	Quote:			Originally Posted by petrus
	the print job are leave on the computer until I cancel the it.

Sounds like the port settings are incorrect then.

Read one of my earlier posts which has the port settings in it and make sure they are correct.

To check on you computer, go to Start - Settings - Printers and Faxes then got your print properties - Port - Configure Port.

Maybe even send a screen shot of your port settings if need be.

[petrus]

I think the port is ok.Cause I can view the web page of the machine
eg. IP 192.168.1.100.
I can ping the ip.

[TheOwl]

The web interface and the printing ports are two different things. Viewing the web interface will allow you to change port settings, but doesn't change them for the print driver.

Make sure that the print driver's port settings are ok.