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Bizhub 162 error cf032

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Old 3 Weeks Ago   #1 (permalink)
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Exclamation Bizhub 162 error cf032

When I turn copier on,after a few seconds,display shows error CF032,and call service.I cleaned the drum unit and waste toner,but nothing happened.Does anyone know what is the problem and how I can to reset copier.I tried to turn off copier,then I presed stop and hold and switch on,but nothing happens.
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Old 3 Weeks Ago   #2 (permalink)
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I tried and tried, but I could not locate a service manual on this model and I work for the company. Might be because I suspect this model is specific to your region and not something sold in North America, or at least, not in Canada. I tried to look in a couple manuals that are in that model range, a Bizhub 181 was as close to anything I could find that looks similar. ALMOST the same, there are differences when I compare the pictures of these machines. There is a reference in the manual about holding the stop key while turning on. Those are if there are fuser related failures.

Did you mix up the code? Was it C0F32 and not CF032? In the 181, the code COF32 is listed there as a faulty ATDC sensor. Check the drum cartridge to ensure it is seated properly. If you have a used cartridge, or a new one, try placing that in the machine and see if the code goes away.

These are just educated guesses. Unfortunately I cannot offer any other suggestions. Perhaps you can call your nearest Konica Minolta dealer and ask to talk to a shop technician and ask them about the code. That would ensure a more accurate diagnosis I think.
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Old 3 Weeks Ago   #3 (permalink)
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C0F32 on BZ 162

Problem can solve by change developer or decrease ATDC Gain Level on service mode.
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Old 3 Weeks Ago   #4 (permalink)
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power on the machine, before the code appear opened a front door,enter service mode, atds auto ajust, close the front door, start buton
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Old 3 Weeks Ago   #5 (permalink)
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Quote:
Originally Posted by tonerspot
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power on the machine, before the code appear opened a front door,enter service mode, atds auto ajust, close the front door, start buton
I tried,but nothing happens.How can I enter into service mode.I pressed:status/counter-yes/0/stop/01/stop
Is that correct?
thanks
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Old 3 Weeks Ago   #6 (permalink)
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Take out the image unit give it a good shake , wait for the machine to be cold while leaving open the side door enter the service mode ,function, atdc ,close the door and press print continiuosly if that doesnt work, Utility stop 00 stop 01 then go to adjust then atdc gain take it 5 up or 5 down if that doesnt work try 10 up or down if all else fail replace developer.
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