Magicolor 2490 please wait error HELP PLEASE

[newbie]

I have a customer with a 2490 that when you turn it on it just says please wait. and dosnt go away. Any ideas or has anyone else had this issue i tried calling tech support but couldnt get a straigt answer. If anyone knows anything please please let me know my boss is climbing down my butt about it. Thanks again everyone

[minimerlin]

Has it run out of toner ?

[JustManuals]

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Paul@justmanuals.com

[banderas]

Hi newbie

I have same problem,
Do you have any solution?

Tks
banderas