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About LinkBacksI have a Konica Minolta 8050 the other day some one in my office was printing to it and stopped a job in the middle of the run. After that time we are not able to see the rip or get into the print menu. Please Help
I have a Konica Minolta 8050 the other day some one in my office was printing to it and stopped a job in the middle of the run. After that time we are not able to see the rip or get into the print menu. Please Help
cycle power on both the copier and the fiery controller and wait about 5-10 minutes.
"Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
---Groucho Marx
Try that and the print menu keeps saying busy please wait
Are you cycling the power on the fiery controller itself?
It is separate from the machine. Or might be a small box attached to the back side of the copier. It is where your network cable plugs into.
"Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
---Groucho Marx
It is on the machine not a separate one. Any ideas on what it could be.
There is a power switch on that fiery. It has to be turned off and then back on again.Originally Posted by remprint
Last edited by Stirton.M; 11-04-2009 at 11:47 AM.
"Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
---Groucho Marx
Were is that I have not seen it.
Pardon me, I was thinking of the C500 variant of this model which has a slightly different fiery option list.
Yours is an embedded IP 921?
Are you turning off main power to the copier? Switch behind the front door?
"Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
---Groucho Marx
Yes 10 or 15 times letting it sit for hours off. Even disconnected the power to it.
On the main control panel, are you able to access the print menu to do a diagnostic or get into the configuration?
I am now getting the impression that you may have to call your nearest service from Konica Minolta. It is possible the Operating system on that fiery has gone south. You might be able to do a "clear server" to correct the problem, or the more drastic "factory defaults" through that control panel. Clear server will erase all print jobs from the print queue and hold queue, as well as any fiery logs. Factory defaults physically resets ALL your fiery settings back to factory (or basic settings when system was last loaded). This is generally not recommended to do without knowing what all the settings were prior to the crash. Usually I recommend to print out a configuration sheet after the last configuration setting (when the machine was first installed for example) and keep that as a backup for situations like this. Factory default will force you to reconfigure all the fiery settings from scratch.
Generally, this is where I recommend you involve a KM network specialist for this machine.
"Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
---Groucho Marx
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