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  1. #1
    Senior Tech 100+ Posts
    C253 loud banging noise

    Taminol's Avatar
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    C253 loud banging noise

    Hi guys,

    I have a client with a C253. I went to visit it last week when the call came in for noisey. I'd never heard a noise like it, not since the days of EP350Z's when the waste box overflowed!
    I believe something is siezed in the toner section. The bit where the new toner comes from the cartridge and eventually gets to the IU.
    Any idea how all this section comes out - it looks a right bitch.
    If I take a gear off the the waste toner drive, the bottom half moves freely. There's definately something untoward going on above it.
    Please have a look at the attached .PDF you may be able to shed more light on it for me.
    Either that or have a look at the video here
    MEGAVIDEO - I'm watching it

    Any help greatly appreciated
    Attached Files Attached Files

  2. #2
    Field Service Manager 1,000+ Posts
    C253 loud banging noise

    pepper38_cnd's Avatar
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    Well I have to say you are a great photographer!

    Have you tried another transfer belt? And WTB? Just by the sounds of it, I would guess a clogged auger? Either Transfer belt cleaning or waste toner storage.

    Is you image good? No Jams? That would rule out Belt Drive, IU Dive and Fuser Drive.
    Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
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  3. #3
    Senior Tech 100+ Posts
    C253 loud banging noise

    Taminol's Avatar
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    Quote Originally Posted by pepper38_cnd View Post

    Have you tried another transfer belt? And WTB? Just by the sounds of it, I would guess a clogged auger? Either Transfer belt cleaning or waste toner storage.

    Is you image good? No Jams? That would rule out Belt Drive, IU Dive and Fuser Drive.

    Hi Pepper,
    Thanks for your reply.
    The IU's, WTB and transfer belt are perfect. I have removed them from the machine and when I maunually turn M1 Transport motor I can create the noise. I agree I think it is something to do with conveying the toner. But how the hell does that section come out, looks like the machine was built round it.
    As for CQ and jams, I've not got one throught it. Two reasons mainly, first the noise is so loud it sounds painful. Secondly, after pre-drive has finished the machine calls for the WTB to be replaced. This is because it isn't being driven and the sensor concludes that it must be full.

  4. #4
    Da Boss 100+ Posts BIG PAPA's Avatar
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    Your main drive comes out from the back. Behind the boards. Not much fun.

  5. #5
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    send me a PM a have a document for you about this problem kmcopier

  6. #6
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    noise

    Quote Originally Posted by Taminol View Post
    Hi guys,

    I have a client with a C253. I went to visit it last week when the call came in for noisey. I'd never heard a noise like it, not since the days of EP350Z's when the waste box overflowed!
    I believe something is siezed in the toner section. The bit where the new toner comes from the cartridge and eventually gets to the IU.
    Any idea how all this section comes out - it looks a right bitch.
    If I take a gear off the the waste toner drive, the bottom half moves freely. There's definately something untoward going on above it.
    Please have a look at the attached .PDF you may be able to shed more light on it for me.
    Either that or have a look at the video here
    MEGAVIDEO - I'm watching it

    Any help greatly appreciated
    never had that. I had noise on (K) toner on c253, when I repalced it fiexed the problem.

  7. #7
    Field Supervisor 500+ Posts
    C253 loud banging noise

    copytechman's Avatar
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    Thats an awful noise and yeah, no easy way to get that out.. ouch.. Not ever heard one do that either!

    Regards!
    A.

  8. #8
    Senior Tech 100+ Posts
    C253 loud banging noise

    Taminol's Avatar
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    Quote Originally Posted by kmcopier View Post
    send me a PM a have a document for you about this problem kmcopier
    Done

  9. #9
    Senior Tech 100+ Posts
    C253 loud banging noise

    Taminol's Avatar
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    Quote Originally Posted by copytechman View Post
    Thats an awful noise and yeah, no easy way to get that out.. ouch.. Not ever heard one do that either!

    Regards!
    A.
    Yep, that's what I thought.
    Where's the reply that says "undo a couple of screws and it all comes out easily"
    Oh well, I'll look at it next week. It's sitting in our warehouse at the moment.

  10. #10
    Field Supervisor 500+ Posts
    C253 loud banging noise

    copytechman's Avatar
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    Lol! I wish it were that simple.. pratically anything that involves gettin into the backside of one these boxes can be a bit of a trial! Sorry no easy answer here!
    Regards!
    A.

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