Thanks to everybody with the help thus far - I am making progress, but still not scanning yet. To answer the poster above - I am printing and copying okay -just not scanning yet
I have the 3101e controller (Tech was supposed to provide the Fiery CN3102e but ended up bringing out a unit with the 3101e). I pulled the control board out to verify I do not have a hard drive installed as I was supposed to have.
I activated the Controller 3 for scanning, and now can get into the scan menu(I set up ftp and also email settings) and can get the unit to go through the process, but still no scanned document in either mode. If I understand the previous posts , without the Hard drive, even if i get scanning to work, it will create multiple files of one page only(even with FTP) - This is going to be an issue as I need to scan large documents.
In any case, I set up a small ftp server with some free software mentioned elsewhere on this forum(Typsoftftp) and believe I have it configured correctly, but when I run the scan, after 15 seconds or so the CF2002 keeps coming back with a message "Job has been done improperly - Check the record". When i check the FTP server log it shows the CF2002 connecting to the ftp server, connecting the user and directory, but then shows the CF2002s IP address as disconnected, so something is causing it to drop the connection. I also made sure my router is allowing traffic through port 21(FTP).
I am so close . . .
you guys have been so helpful thus far . . .
On another note - anybody have a hard drive kit for this system that they would want to sell for cheap, as I am most likely going to need it if we get this working and I am sure the other tech is not going to provide it at this point.
Thanks
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