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  1. #11
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    KM Bizhub C6500    Error code C0213


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    Re: KM Bizhub C6500 Error code C0213

    Quote Originally Posted by Synthohol View Post
    IIRC #11 is the culprit. scuff the shaft where it rides with scotchbrite pad or emery cloth and soak and clean the gear.

    Attachment 32754


    Im having this same error. The paper is not getting through the fuser yet and no where near the exit rollers. Its getting held up before the roller near where the paper comes in and touches the transfer belt.

    Seems like a motor or the board?

  2. #12
    Certified Konica Expert 2,500+ Posts
    KM Bizhub C6500    Error code C0213

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    Re: KM Bizhub C6500 Error code C0213

    what happens when you duplex? does it only happen on exit on not on turnover?
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  3. #13
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    Re: KM Bizhub C6500 Error code C0213

    Okay i found the real problem, there is a coupling that runs the exit roller if that coupling is even slightly misaligned it will throw out an error. i wish i had a picture of it. maybe in the parts book i can show you guys what to look for.


    Parts - A03U 8617 01 COUPLING /1
    and A03U 8631 00 Coupling /B

    Look in the paper exit Guide of the manual

    OMG!! after changing these two item the machine never stopped!!! Paper would feed crooked and kept goin! I was surprised after changing these parts made a big difference!!

    but also make sure the exit guide one way bearing is good as well!

    Good Luck!

  4. #14
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    KM Bizhub C6500    Error code C0213


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    Re: KM Bizhub C6500 Error code C0213

    Quote Originally Posted by Synthohol View Post
    what happens when you duplex? does it only happen on exit on not on turnover?

    Synthohol, you are a master of your trade. Duplex produced copies. What direction should I head?

  5. #15
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    KM Bizhub C6500    Error code C0213


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    Re: KM Bizhub C6500 Error code C0213

    Quote Originally Posted by Arcadian View Post
    Okay i found the real problem, there is a coupling that runs the exit roller if that coupling is even slightly misaligned it will throw out an error. i wish i had a picture of it. maybe in the parts book i can show you guys what to look for.


    Parts - A03U 8617 01 COUPLING /1
    and A03U 8631 00 Coupling /B

    Look in the paper exit Guide of the manual

    OMG!! after changing these two item the machine never stopped!!! Paper would feed crooked and kept goin! I was surprised after changing these parts made a big difference!!

    but also make sure the exit guide one way bearing is good as well!

    Good Luck!


    Do you think its anything near the exit roller? The paper is still miles away from the exit area when I get this error?

  6. #16
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    KM Bizhub C6500    Error code C0213


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    Re: KM Bizhub C6500 Error code C0213

    Quote Originally Posted by swaggen View Post
    Synthohol, you are a master of your trade. Duplex produced copies. What direction should I head?


    Cancel that. Same error on duplex after a few prints.

  7. #17
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    KM Bizhub C6500    Error code C0213

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    Re: KM Bizhub C6500 Error code C0213

    I would still clean the one way gear and scuff the shafts as mentioned earlier.
    Yes it's a pain taking off the finisher but that one way gear is timed somehow and you want it to turn as soon as the motor kicks in.
    Usually a 15 minute fix. That little frame piece needs to come off to expose the gear. You will see what I mean.
    If it was fuser related duplex wouldn't work at all. You managed to get some out.
    Please try the suggestion and let me know.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  8. #18
    Senior Tech 100+ Posts
    KM Bizhub C6500    Error code C0213


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    Re: KM Bizhub C6500 Error code C0213

    Quote Originally Posted by Synthohol View Post
    I would still clean the one way gear and scuff the shafts as mentioned earlier.
    Yes it's a pain taking off the finisher but that one way gear is timed somehow and you want it to turn as soon as the motor kicks in.
    Usually a 15 minute fix. That little frame piece needs to come off to expose the gear. You will see what I mean.
    If it was fuser related duplex wouldn't work at all. You managed to get some out.
    Please try the suggestion and let me know.


    Did the above, nope. They where clean a whistle and not binding to start with. The one way gear is the cam correct?

  9. #19
    Certified Konica Expert 2,500+ Posts
    KM Bizhub C6500    Error code C0213

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    Re: KM Bizhub C6500 Error code C0213

    drives the cam, yes.
    try updating the firmware yet?
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

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