Have got a Biz c253 with an unusual fault. it doesn't matter what size paper you install in tray 2, it shows the correct size on the copy screen, however if you put an original on the glass or in the RADF you get a "cant detect matching paper size" message, you then have to manually select the tray. Tray 1 works as it should. when printing you also have to select tray 2 ,but tray 1 automatically prints. It has the latest firmware, we have also flashed the same firmware to another m/c to make sure that it is ok.
Bookmarks