The operation panel displays an hourglass and does not continue to the "Ready to Copy" screen.
Description:
Solution:
PROBABLE CAUSES:
1. The files on the System or the Image CF card are corrupt.
Reinitialize the code on both CF cards. The Image CF card is accessible through the right side of the machine between the two serial connectors (there may be a cover over it). The System CF card is located on the back of the System Board. Follow these steps in order:
- Delete the files on the CF cards. DO NOT FORMAT THE CARDS.
- Obtain the Image Base and system Base files from the Download Selector.
- Expand the base files and copy them onto the corresponding CF cards.
- Flash the firmware to the current level.
Notes:
a. Both cards must be reinitialized at the same time. Doing only one card will not correct the problem.
b. Instead of deleting the files from the CF cards, you may want to cut-and-paste them to a temporary folder and then install the new code. This process seems to be more stable than just deleting the files. Once the files are placed on the CF cards, delete the old files.
2. The System Control CF card was not installed on a newly installed System CB.
Remove the System Control CF card from the back of the original board and install it on the current board.
- System Control Board CF Assembly (p/n 57AE -952 1E)
- System Control Board for a bizhub 750 (p/n 57AA -906 2E)
- System Control Board for a bizhub 600 (p/n 57BA -906 2E)
3. After updating firmware, the system control CF becomes corrupt.
VxWorks® formatting is not on the card. Reorder the CF card (p/n 57AE -952 1E) and reinstall the CF base code.
Notes:
a. The latest version CF base code is available on the Konica Minolta Download Selector. Access the Selector from SSD Web Support (CS Expert Support) by clicking on 'Download MSDS, Drivers, Firmware and more'.
b. The CF base code files can be used to replace damaged base code on the CF card or be placed on a new (blank) CF card formatted with VxWorks®.
CAUTION: The system and image CF cards should
never be formatted with the Microsoft® Windows format. To rewrite the base code, delete the files and folders on the CF card, then copy the files and folders contained under the CF base folder.
4. Failed Image control board.
Replace the Image control board (p/n 57AA -901 6G) and flash the firmware to the latest version. The latest version firmware or system software is available via the Konica Minolta Download Selector. Access the Selector from SSD Web Support (CS Expert Support) by clicking on 'Download MSDS, Drivers, Firmware and more'.
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