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  1. #1
    navaneetan
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    monica minolta bizhub 750

    hi,
    i am getting error code c3803 in biz-hub 750, what is the solution ,and how to reset it?
    please help me.

  2. #2
    All things Konica Minolta 1,000+ Posts Stirton.M's Avatar
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    C-3803 Thermistor /1 (TH1) detects a low
    temperature when a specified
    period of time elapses after the
    fusing heater lamp is turned ON

    for the fusing ON control.


    This most of the time is not a serious problem. Just a protection for the machine against fire. Though in this case, abnormal low temperature is hardly a fire hazard. The fuser, which melts toner to the page, had too much heat sucked out of it while running due to heavy stock or plastic coated paper. Or one of the heat lamps has stopped functioning.

    The code event locks the machine down, requiring a tech look at it for safety reasons. A bit switch is toggled to turn off the lock. Change Dip SW 3-1 to 0.

    Estimated abnormal parts.
    Printer control board (PRCB)
    Fusing heater lamp /1 (L2)
    Fusing heater lamp /2 (L3)
    Fusing heater lamp /3 (L4)
    Thermistor /1 (TH1)
    Thermistor /2 (TH2)
    NOTE
    • C-3401 to C-3901 (fusing
    temperature related
    abnormalities) occur,
    be sure to repair defective
    parts before setting
    the software
    DipSW3-1 to 0.
    • Setting the DipSW3-1
    to 0 with defective
    parts not repaired may
    result in a fire.
    "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
    ---Groucho Marx


    Please do not PM me for questions related to Konica Minolta hardware.
    I will not answer requests or questions there.
    Please ask in the KM forum for the benefit of others to see the question and give their input.

  3. #3
    Head Tech 500+ Posts SmellsHot's Avatar
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    Make sure the connector under the fuser is plugged all the way in. Will blow this EXACT code everytime.....

  4. #4
    navaneetan
    Guest
    every thing connected well, but i cannot enter in service mode i tried utility-metercound-stop-0-0-stop-0-1,but it is not entering in service mode.....

  5. #5
    Konica Minolta Technician 50+ Posts Spidula's Avatar
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    Try a trouble reset

    Power machine off and power back on whilst holding utility/counter button. Keep your finger on until "Trouble reset" is displayed on the LCD screen. Touch trouble reset on the screen (ok will appear below) and power off and back on again. This should clear the code.

  6. #6
    Service Manager 5,000+ Posts
    monica minolta bizhub 750

    copier tech's Avatar
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    Re: monica minolta bizhub 750

    I have the same issue, but on a 751.

    In order to reset the error do I use trouble reset or the SW setting as mention above?

    (
    DipSW3-1 to 0.

    • Set the DipSW3-1
    to 0)


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  7. #7
    Field Supervisor 500+ Posts
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    Re: monica minolta bizhub 750

    Quote Originally Posted by copier tech View Post
    I have the same issue, but on a 751.

    In order to reset the error do I use trouble reset or the SW setting as mention above?

    (
    DipSW3-1 to 0.

    • Set the DipSW3-1
    to 0)


    From SM:


  8. #8
    Aquitas
    Guest

    Re: monica minolta bizhub 750

    Currently struggling with this. I'm gonna try it now.

  9. #9
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: monica minolta bizhub 750

    Hehe.
    Goeie werk.
    Bel jy nie meer jou vriend nie?
    Whatever

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