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I have a cutomer with a konica 7020 fax/ print. Fax stopped transmitting. It recieves fine but will not transmit. Put a differant fax unit in the machine and still have the same problem. Put their fax unit in a differant machine and it works fine. One solutions says to initilize the memory. But is that memory inside the fax unit itself? If so i don't see how that could help since the fax unit works fine in another machine. Any ideas?
Make sure it's set for US and NOT JP.
Color is not 4 times harder... it's 65,000 times harder.They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.
Going back today. I'll ck. But, it was working fine for a while and then just quit.
Yes, check the communication configuration. If the customer has a PBX, it could have been reconfigured or swapped for a new one and that might have changed the requirements - I once had a customer whose PBX required pulse dialing. Later on, when he upgraded the PBX, we had to change the configuration to tone dialing. Also check if you've got a working connection to the outside - try to plug in a phone and make a call somewhere.
' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!
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Paul@justmanuals.com
I'm wondering what promted this post?Originally Posted by manuals4you
Color is not 4 times harder... it's 65,000 times harder.
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