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  1. #1
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    C353 - Ocasinal gray background on lead edge w/ developer

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    C353 - Ocasinal gray background on lead edge w/ developer

    Hello, guys and girls.

    I've got a machine which sometimes throws out a copy/print with the first 90cm of the lead edge (about 35.5 inches) filled with a gray background.

    Some data:

    - It appears to the touch that the background has developer on it;
    - The black text in the area affected disappears, only to be replaced with a void white area;
    - The machine does it in BW and in Color - in color it only appears to affect the black IU
    - The K IU is new, it has been replaced shortly before this began

    As soon as I can, I'll scan some examples for you to check what I'm up against.

    Cheers!
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

  2. #2
    Major Asshole! 2,500+ Posts
    C353 - Ocasinal gray background on lead edge w/ developer

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    Here are the examples I mentioned.
    Attached Images Attached Images
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

  3. #3
    Senior Tech 100+ Posts dallas's Avatar
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    Change the PWB-MC (Printer Control Board)

  4. #4
    Service Manager 1,000+ Posts
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    could be the image unit or a loose connection to it. or hv power supply. the image says loss of developer bias or could be print head. if the grey/developer area goes edge to edge its print head or printer control board

  5. #5
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    Some questions:

    Does the problem come only by the first copy after you have turned on the machine and the rest of the copies is almost good (you still have this phanomenon but not so noticable)? Is it a new machine and did the problem come suddenly?

  6. #6
    Major Asshole! 2,500+ Posts
    C353 - Ocasinal gray background on lead edge w/ developer

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    Quote Originally Posted by DCPS View Post
    Some questions:

    Does the problem come only by the first copy after you have turned on the machine and the rest of the copies is almost good (you still have this phanomenon but not so noticable)? Is it a new machine and did the problem come suddenly?
    Although the machine is now brand new, it doesn't have too many copies on it (I don't have a counter handy right now, but I can post it tomorrow when I get back).

    The problem usually ocurs on the first copy after a pause (either when turning on the machine or after a 15 minute pause after the last job).

    I was meant to go back there this afternoon, but my car broke down. I'm going back there first thing tomorrow, and then I'll post back.

    Thanks for your replies.
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

  7. #7
    Major Asshole! 2,500+ Posts
    C353 - Ocasinal gray background on lead edge w/ developer

    mrwho's Avatar
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    After a whole morning here, I'm not closer to the solution. I checked the HV contacts and everything seems fine.

    It seems to me that I'm dealing with a bias failure, although I'm baffled at the fact that it happens only on such specific conditions (print/copy after a long pause).
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

  8. #8
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    This was my case at that time. Machine had about 3000 copies despite this problem. As you can see the problem looks much more intensive during the first copy. After that it will be almost good. The examples are with 150% density. Above that you have to look very carefully to see the error after the first copy.

    The cables between EL-C and EL-K where swapped from factory during the installation! On CN47 on PRCB it should look like that: Pin2 EL-Y, Pin4 EL-M, Pin6 EL-C and Pin8 EL-K. In my case it was like that: Pin2 EL-Y, Pin4 EL-M, Pin6 EL-K, Pin8 EL-C. I reconnected them correct on the erase lamps and the problem was gone. Can you proof it? It might was a bad serie on a bad day
    Attached Files Attached Files

  9. #9
    Major Asshole! 2,500+ Posts
    C353 - Ocasinal gray background on lead edge w/ developer

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    I think we found out the solution to this thanks to this thread I started a while ago. Turns out I was the fool responsible for this in the first place.

    As soon as the machine is up and running, I'll post some confirmation replies.
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

  10. #10
    Major Asshole! 2,500+ Posts
    C353 - Ocasinal gray background on lead edge w/ developer

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    It was indeed the ICP5 mentioned on the thread I told about in the previous post. Silly me not checking everything thoroughly the first time over.

    Have a nice weekend!
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

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