Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 9 of 9
  1. #1
    Junior Member
    Join Date
    Jul 2010
    Posts
    5
    Rep Power
    0

    C652 C8104 ADF Scan Glass Movement trouble

    We have a C652 throwing C8104. At setup the scan glass was out of position. I re-positioned and put the ADF scan glass sensitivity to not set and the warning level to zero. I thought this took care of the problem, however three days after the machine was delivered the code came back. Is there a way to completely turn off the scan glass so it doesn't move. Even though the sensitivity is set to non set the glass does a quick initialize when the doc feed is opened and closed.

  2. #2
    All things Konica Minolta 1,000+ Posts Stirton.M's Avatar
    Join Date
    Oct 2009
    Location
    Calgary
    Posts
    1,813
    Rep Power
    52
    update firmware as a start.

    From there, you may have to reposition the scanner adjustments as per service manual.
    "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
    ---Groucho Marx


    Please do not PM me for questions related to Konica Minolta hardware.
    I will not answer requests or questions there.
    Please ask in the KM forum for the benefit of others to see the question and give their input.

  3. #3
    Junior Member
    Join Date
    Jul 2010
    Posts
    5
    Rep Power
    0
    It has the latest firmware and we have done the adjustments. This is now happening with some of our C452's. We had a guy down in Chicago last week and techs that where there are having the same problem. This seems to be an intermittent thing, where after it comes out of power save mode the scanner locks up after it tries to initialize.

  4. #4
    All things Konica Minolta 1,000+ Posts Stirton.M's Avatar
    Join Date
    Oct 2009
    Location
    Calgary
    Posts
    1,813
    Rep Power
    52
    We disable sleep mode deliberately, as that can cause some strange problems, though I haven't seen anything like the one you are experiencing.

    Power itself might also be an issue. If the machine is sharing the AC with any other devices that take up more than a few watts energy, that may be enough to cause issues like this. Also ensure a line conditioner is installed to deal with abnormal power sags and spikes.
    "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
    ---Groucho Marx


    Please do not PM me for questions related to Konica Minolta hardware.
    I will not answer requests or questions there.
    Please ask in the KM forum for the benefit of others to see the question and give their input.

  5. #5
    Technician
    Join Date
    Mar 2010
    Location
    durban
    Posts
    19
    Rep Power
    29
    check as have had Glass Position Control Board (PWB-ID) the legs of IC1 touching each other

  6. #6
    Field Supervisor 500+ Posts B0265's Avatar
    Join Date
    Jan 2007
    Posts
    713
    Rep Power
    46
    Quote Originally Posted by swags View Post
    It has the latest firmware and we have done the adjustments. This is now happening with some of our C452's. We had a guy down in Chicago last week and techs that where there are having the same problem. This seems to be an intermittent thing, where after it comes out of power save mode the scanner locks up after it tries to initialize.
    How did you solve this? We have a couple of C452's doing the same.

  7. #7
    Junior Member
    Join Date
    Jul 2009
    Location
    Biella
    Posts
    1
    Rep Power
    0
    My colleague has had some problem on C452 MFP also, and these cases were solved adjusting the Scraper Plate. What it can be is that the Glas Scraper Plate is too tight against the glass and this stops it from moving. Readjust the plate to fix the problem.

    Stea

  8. #8
    Junior Member
    Join Date
    Jul 2010
    Posts
    5
    Rep Power
    0
    What we have in the shop is take the section apart and put it back together and in doing so the problem went away. I haven't heard from the guys in the field lately about this still being an issue.

  9. #9
    Service Manager 1,000+ Posts
    Join Date
    Apr 2009
    Location
    LaPorte Indiana
    Posts
    1,054
    Rep Power
    43
    I agree with Stea. Take off left side scanner bed cover and loosen and reseat scraper plate. Our problem solved

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here