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Thread: Bizhub C253

  1. #1
    Gimp 500+ Posts JSC's Avatar
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    Bizhub C253

    I have a machine that came up with "the following operation can not be used...........scanner"

    After unpluging the copier and pluging back in it went away, only for it to come back after an hour!

    I have since updated the firmware, formated the hard drive,NV RAM reset, swaped ram. It only clears after the plug has been pulled. then will come back after a few hours.

    UK help desk have no idea.............anyone out there got any suggestions?

  2. #2
    Field Supervisor 1,000+ Posts RRodgers's Avatar
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    HDD?
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

  3. #3
    Technician
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    Hi,
    did you have look at the exposure lamp drive unit ? Maybe the power cable of the lamp is out of is way !

  4. #4
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    Does the doc feeder / scanner do anything?

    There is a surface mount fuse that can fail, dropping a particular supply rail to the doc feeder. If this has gone, the copier main body thinks the scanner isn't present.

    Think the fuse was rated at 2.0A from memory.

  5. #5
    Gimp 500+ Posts JSC's Avatar
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    Quote Originally Posted by RRodgers View Post
    HDD?
    Have formated it, but I might change it to confirm.

    Quote Originally Posted by Emjay View Post
    Does the doc feeder / scanner do anything?

    There is a surface mount fuse that can fail, dropping a particular supply rail to the doc feeder. If this has gone, the copier main body thinks the scanner isn't present.

    Think the fuse was rated at 2.0A from memory.
    DF works, but the scanner does not,the lamp does not move or turn on when the df is lifted, until the the machine is unpluged and pluged back in, then it all works fine for a few hours.

    Quote Originally Posted by Konica_jr View Post
    Hi,
    did you have look at the exposure lamp drive unit ? Maybe the power cable of the lamp is out of is way !
    It all looks fine.

  6. #6
    Service Manager 1,000+ Posts
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    check the doc. feed open/close actuator. the plastic cover that surrounds it may be pushed up against it and it may stick down. We had one that was giving strange messages when that happened.

  7. #7
    Expert Tech 250+ Posts jma676's Avatar
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    Maybe!!!!!!!

  8. #8
    Field Supervisor 500+ Posts B0265's Avatar
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    Have you checked the service call history?

  9. #9
    Gimp 500+ Posts JSC's Avatar
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    Quote Originally Posted by mo0651 View Post
    check the doc. feed open/close actuator. the plastic cover that surrounds it may be pushed up against it and it may stick down. We had one that was giving strange messages when that happened.
    I have checked and all working ok.

    Quote Originally Posted by jma676 View Post
    Maybe!!!!!!!
    ?????????????
    Quote Originally Posted by B0265 View Post
    Have you checked the service call history?
    No error codes logged on machine,

    The fault has not come back for a couple of days.....................so f***k knows!

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