Hi racosta about your problem just be shure you clean the two black patch because of the glass cleaning roller they ofen are full of dust
Hi racosta about your problem just be shure you clean the two black patch because of the glass cleaning roller they ofen are full of dust
Hey guys I just want to say thanks again for all your input on my problem. Well here is an update. This was a chargable call but good thing the machine was less than a year old, so KM warrantied the parts. Had to replace the nvram and mfp pwb to resolve the issue. Had the district KM manager come to look at it and check my diagnoses as well. Client is happy and now after they saw all the problems we had they put the machine on its own dedicated line with a power conditioner and after their labor bill decided to sign a service contract. Thanks again everyone.
Rich
Last edited by racosta; 12-30-2010 at 08:46 PM.
Hello friend
try this
Problems of input light through the glass .... relocate the machine in relation to external light (windows or light bulbs)
' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!
Try this, I have fixed 2 machines this way:
Scan area adjustment failure.
Check set value of side edge of image position under Scan area adjustment. Misdetection may occur when the value is over + 4.1mm. Set the value under +4.1mm and then turn OFF/ON the main power. Set value cannot be reflected if the procedure is not performed.
This is located under: Service Mode a Scan Area
Image Position Leading Edge = 0.9mm (approximate value)
Image Position Side Edge = -0.2 mm (approximate value - do not go above +4.1mm)
Cross Direction Adjustment = X1.000
Feed Direction Adjustment = X1.000
Note: When the adjustment of Scanner and the position of its components are proper, the value is sure to be under +4.1mm.
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