"Original left on glass" message on a km C360

[yvon savaria]

Hi racosta about your problem just be shure you clean the two black patch because of the glass cleaning roller they ofen are full of dust

[racosta]

Hey guys I just want to say thanks again for all your input on my problem. Well here is an update. This was a chargable call but good thing the machine was less than a year old, so KM warrantied the parts. Had to replace the nvram and mfp pwb to resolve the issue. Had the district KM manager come to look at it and check my diagnoses as well. Client is happy and now after they saw all the problems we had they put the machine on its own dedicated line with a power conditioner and after their labor bill decided to sign a service contract. Thanks again everyone.

Rich

[remati]

Hello friend
try this
Problems of input light through the glass .... relocate the machine in relation to external light (windows or light bulbs)

[mrwho]

Hello friend
try this
Problems of input light through the glass .... relocate the machine in relation to external light (windows or light bulbs)

Well... he kinda said he already had it figured out...

[Shadow99]

Try this, I have fixed 2 machines this way:
Scan area adjustment failure.
Check set value of side edge of image position under Scan area adjustment. Misdetection may occur when the value is over + 4.1mm. Set the value under +4.1mm and then turn OFF/ON the main power. Set value cannot be reflected if the procedure is not performed.
This is located under: Service Mode a Scan Area
Image Position Leading Edge = 0.9mm (approximate value)
Image Position Side Edge = -0.2 mm (approximate value - do not go above +4.1mm)
Cross Direction Adjustment = X1.000
Feed Direction Adjustment = X1.000
Note: When the adjustment of Scanner and the position of its components are proper, the value is sure to be under +4.1mm.

[Stirton.M]

Try this, .

No offense, but you should try reading the entire thread before responding. As mrwho pointed out to another individual who also failed at this, the OP resolved the issue.

[AirForce]

Hey guys I'm a little stupmed. I have a C360 with a doc feeder. Now either when scanning,faxing or just plain copying every now and then it will jam. After clearing the jam it will say "original left on glass". And no matter what the only way to clear it is by preforming a po/po. Now I've cleaned and replaced all sensors and made sure the magnet sits rite where it's suppose to. Doc feeder is aligned. Any help would be appreciated. Thanks in advance.

What the solution to this problem? I have the same problem but it is happening all the time. Have replaced EVERYTHNIG except the BASE bd.

[Phil B.]

What the solution to this problem? I have the same problem but it is happening all the time. Have replaced EVERYTHNIG except the BASE bd.

post #14 explains it.... i guess you missed that post.

this is a 9-10 yr old thread. Usually a thread that old is DEAD and we don't add any new comments to the thread. This is called " grave robbing/digging" .. normally you would get chewed out for this

[Albonline]

post #14 explains it.... i guess you missed that post.

this is a 9-10 yr old thread. Usually a thread that old is DEAD and we don't add any new comments to the thread. This is called " grave robbing/digging" .. normally you would get chewed out for this

I think hes talking about a c360i also totally different system.

[AirForce]

I think hes talking about a c360i also totally different system.

I'am sorry I'am new. I'll try to watch out next time.