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  1. #1
    Trusted Tech 50+ Posts Chromatik's Avatar
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    Bizhub Pro C6501 Error C-4860

    Someone has seen this error: C-4860 in the Bizhub Pro C5501/C6501/C65hc.

    Curious Case ... not exist !!!???

  2. #2
    rebt101
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    C6501 error C-4860

    Try updating firmware to Ver 60. There is a bulletin for this problem when the pixel ratio value on list print is corrupted. This code should clear by turning OFF/ON. Also while the code is showing the pixel ratio can be cleared by performing I/O check mode 90-04.

  3. #3
    Trusted Tech 50+ Posts Chromatik's Avatar
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    I Check this!!!

  4. #4
    Trusted Tech 50+ Posts Chromatik's Avatar
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    Quote Originally Posted by rebt101 View Post
    Try updating firmware to Ver 60. There is a bulletin for this problem when the pixel ratio value on list print is corrupted. This code should clear by turning OFF/ON. Also while the code is showing the pixel ratio can be cleared by performing I/O check mode 90-04.

    are you sure? which version of firmware, you mean exactly!!!

  5. #5
    rebt101
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    C-4860

    Quote Originally Posted by Chromatik View Post
    are you sure? which version of firmware, you mean exactly!!!
    Subject:
    Firmware version GMO-60 enhancements.
    Description:
    Firmware version GMO-60 enhancements.
    Solution:

    The following issues have been addressed in version GMO-60 firmware.
    1. The CSRC setting can be saved to the USB memory and restored from the USB memory.
    2. DIPSW 19-4 function has been moved from Service mode to User mode.
    [Utility] → [02 User Setting] → [03 Common Setting] → [Next] → [Detect Double Feed JAM] → [Off/On]
    Note
    : DIPSW 19-4: Double feed detection sensor of PFU can be turned ON/OFF.
    3. When the pixel ratio value on list print is corrupted, code C-4860 may occur. This code can be cleared by powering the machine OFF/ON. The pixel ratio counter may be cleared by performing I/O check mode 90-04. This can only be done while the C-4860 malfunction code is showing.
    4. DIPSW 23-6 function has been moved from Service mode to User mode.
    [Utility] → [02 User Setting] → [03 Common Setting] → [Next] → [Backside Stapler Angle] → [Oblique/Horizontal]
    Notes:
    a. DIPSW 23-6: Change of staple angle on FS-521 - staple angle can be selected from 45 degrees and horizontal.
    b. In the case of the FS-503 being used on the MFP, firmware v28-GM0 must installed on the FS-503 in order for this function to work.

  6. #6
    Trusted Tech 50+ Posts Chromatik's Avatar
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    OK, I review

  7. #7
    Expert Tech 250+ Posts jma676's Avatar
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    this is strange!!!!

  8. #8
    Trusted Tech 50+ Posts Chromatik's Avatar
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    Quote Originally Posted by rebt101 View Post
    Subject:
    Firmware version GMO-60 enhancements.
    Description:
    Firmware version GMO-60 enhancements.
    Solution:

    The following issues have been addressed in version GMO-60 firmware.
    1. The CSRC setting can be saved to the USB memory and restored from the USB memory.
    2. DIPSW 19-4 function has been moved from Service mode to User mode.
    [Utility] → [02 User Setting] → [03 Common Setting] → [Next] → [Detect Double Feed JAM] → [Off/On]
    Note
    : DIPSW 19-4: Double feed detection sensor of PFU can be turned ON/OFF.
    3. When the pixel ratio value on list print is corrupted, code C-4860 may occur. This code can be cleared by powering the machine OFF/ON. The pixel ratio counter may be cleared by performing I/O check mode 90-04. This can only be done while the C-4860 malfunction code is showing.
    4. DIPSW 23-6 function has been moved from Service mode to User mode.
    [Utility] → [02 User Setting] → [03 Common Setting] → [Next] → [Backside Stapler Angle] → [Oblique/Horizontal]
    Notes:
    a. DIPSW 23-6: Change of staple angle on FS-521 - staple angle can be selected from 45 degrees and horizontal.
    b. In the case of the FS-503 being used on the MFP, firmware v28-GM0 must installed on the FS-503 in order for this function to work.
    Ok I think that is not available around here, maybe it is for another area.

  9. #9
    Trusted Tech 50+ Posts Chromatik's Avatar
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    It seems that everyone here is so outdated as I

  10. #10
    Expert Tech 250+ Posts jma676's Avatar
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    --------------------------------------------- ------------------------------------------

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