bizhub 601 Stapler can not be used correctly

**mrfuser** · 11-16-2010

Has anyone seen this error before? Stapler can not be used correctly

I checked everything and it looks fine. Is there something we must clear in service mode to re-activate stapler? I have the manuals.

Thanks

Kelly

**Doughboy** · 11-16-2010

There is a software switch you need to reset, cant remember which though. We had a 751 which would run for varying amounts of time before this was displayed.

We almost changed every part before we finally got a response from support that ther was a new version of firmware to combat this.

**spock** · 11-17-2010

It's probably isolated, you need to release it in tech rep mode as it won't self release.

**mrfuser** · 11-17-2010

How do I "release" it in tech rep mode. I went through all I could see and did not see that. I did trouble reset also. Is there indeed a dip switch that needs to be changed?

Thanks

Kelly

**spock** · 11-17-2010

Its under system 2 if i remember correctly there will be a option called "trouble isolation" either that or system 1.

When you go in there there will be an option to set or unset a function to disable or enable it

**RRodgers** · 11-18-2010

That or it's a softswitch (i'd have to look in the manual) they are usually 18- something.... I think 18-1 is drawer 1 and 18-2 is drawer 2 and so on.

**Shan2091** · 02-18-2017

Originally Posted by RRodgers

That or it's a softswitch (i'd have to look in the manual) they are usually 18- something.... I think 18-1 is drawer 1 and 18-2 is drawer 2 and so on.

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Shangabriel8@gmail.com