Someone not too long ago donated a Konica Molta Bizhub C250 to our little preschool. When we turn it on, we get an error message (of course) that says:
"Malfunction Detected. Please Call Your Technical Representative. C-3851"
I've searched and supposedly, the way to solve the C-3851 error code is to hold down the [utility/counter] button while turning the power on, and then pressing [reset] on the screen. I do so but never see a reset option on the screen. Am I doing something wrong?
Can anyone offer a solution or do I have to search the yellow pages for a repair person? Thank you so much!
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