We have a C350 at a client that just makes a clicking sound, but will not power on. Dead Power Supply perhaps?
Any suggestions?
Thanks
Kelly
We have a C350 at a client that just makes a clicking sound, but will not power on. Dead Power Supply perhaps?
Any suggestions?
Thanks
Kelly
Blank screen or does it show anything at all?
The clicking sounds like a relay on the power supply, so that's definitely the most likely possibility.
' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!
Blank screen. Nothing showing up.
Thanks
Kelly
This might sound dumb, but check the connection between the scanner and the main body - if it is disconnected, it will not show anything on the control panel, sounding like a power malfunction.
' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!
checked that. Just swapped power supplies with a known good and same result. Power supply clicks on and off. Tried opening doors and closing, tried unplugging scanner and back in, all same result. Something is stopping the power supply from activating completely.
Any thoughts?
Thanks
Kelly
Try to disconnect all the peripherals and turning on the machine with all the doors and trays opened.
' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!
I suspect a short someplace. It could be an overload condition causing the PSU relays to switch on and off, a protection routine as it were.
The cause could be quite literally any of the electrical components. Visual inspection might reveal an obvious issue, but don't expect this as the norm.
"Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
---Groucho Marx
Please do not PM me for questions related to Konica Minolta hardware.
I will not answer requests or questions there.
Please ask in the KM forum for the benefit of others to see the question and give their input.
The cause could be quite literally any of the electrical components. Visual inspection might reveal an obvious issue, but don't expect this as the norm.
' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!
Bookmarks