staples on a few of set imagistics 9982 fs-111

[pudgi300]

Hi,
I have imagistics dl850 with 9982. When doing a staple job upper left. Sometimes the whole set will staple and other times it may staple only 2 or 3 and stack the rest on top of the stapled copies. Then it will send the copies to the exit. Is this a firmware or some kind of noise problem. The only thing i have done so far is clean all the sensors. Don,t really know where to start on this one. I may try to switch staplers but kind of doubt that is the problem. Maybe someone has seen this one before. Thanks for any help.

Later Pudgi300

[pudgi300]

Went back in today and swapped the staplers and ran 30 sets of eight copies. It worked fine. Before this test i ran 5 set and 2 of them were bad. Still not sure what happen but swapping the staplers seems to have fixed the problem. Will report back if this doesn't resolve the problem.

Later Pudgi300

[kronical]

Clear a sheet of staples from the cartridge and make sure there is no loose staples or debris inside the stapler unit.