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  1. #1
    Da Boss 100+ Posts BIG PAPA's Avatar
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    Cool General question Ricoh vs Konica Minolta

    I have worked for several Konica Minolta dealerships over the years. So I am very familiar with the drivers and the interfaces. We have customers that also like the interface of the Konica Minoltas. I have experience with Muratecs, and Copystars, and do prefer Konica Minoltas. Our Main compettion is a Ricoh dealership and am just trying to get some opionions on how they measure up as far as the networking side. As far as equipment itself it depends on the techs backing it up and I know we have them beat in this area.


  2. #2
    Head Tech 250+ Posts SmellsHot's Avatar
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    Konica is easier to understand....Ricoh can be a pain...

    Everyone has the right to be stupid. Some people just abuse this privelage more than others

  3. #3
    Service Manager 250+ Posts Hemlock's Avatar
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    My Konica experience - office through production, Ricoh - production only.

    On the production level, Ricoh was just a tad easier. And that has more to do with each machine's touch panel than anything else.


  4. #4
    Major Asshole! 2,500+ Posts
    General question Ricoh vs Konica Minolta

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    With KM, each machine can be a little bit different on the software side, meaning that a customer who has 5 different KM models must learn about 5 different ways of doing something

    Ricoh has the advantage of having the same interface (with minimal differences) on a broad range of models (considering they aren't too old or too recent between them), meaning that the interface is almost exactly the same between a broad range of models.

    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

  5. #5
    Major Asshole! 2,500+ Posts
    General question Ricoh vs Konica Minolta

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    On the driver side, I found out a short time ago that you can customize Ricoh printer drivers for the particular needs of a customer (like poping-up a window to ask for a user code, or locking out some options or even making them disappear). I've heard of a similar thing on the KM side when I worked with their machines, but never got around to do it, so I don't know whether the same is possible.

    Also the drivers, like the interface, are quite similar between a lot of models, which is good for the end user.

    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

  6. #6
    Trusted Tech 50+ Posts
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    KM have many diffrent things to set to serviceman, but for the customers is very easy to understand....


  7. #7
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    Re: General question Ricoh vs Konica Minolta

    I have worked for Ricoh 6 years . I think are the best in printing way. Scan to folder and e-mail maybe Konica. In Service Mode for a tech Ricoh is the best, even a fool can reset a SC code. Canon and Konica pain in the a..


  8. #8
    Technician alizen's Avatar
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    Re: General question Ricoh vs Konica Minolta

    Quote Originally Posted by SmellsHot View Post
    Konica is easier to understand....Ricoh can be a pain...
    i am working with ricoh & km i just uderstand ricoh is like a nokia mobile phone user friendly on large scales printing but minolta is headach every time


  9. #9
    Service Manager 1,000+ Posts habik's Avatar
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    Re: General question Ricoh vs Konica Minolta

    Kyocera,Olivetti and Konica Minolta, Develop,Olivetti Dealer (tech)

    as I can not compare. I'd say, Konica once you have proper training and you actually UNDERSTAND it. then it is a lovely machine, If demo on machine is done properly, than even client finds Scan to SMB,FTP,EMAIL easy.


    Service mode? yah a bit...time to digest. but .part of training


  10. #10
    ALIEN OVERLORD 2,500+ Posts fixthecopier's Avatar
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    Re: General question Ricoh vs Konica Minolta

    We sell both, and hands down everybody prefers Konica.

    Democracy is still the worst form of government, except for all the rest of them.

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