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  1. #1
    elfara
    Guest

    J31-02 and J21-02

    I have BizHub 600 with problems, J31-02 and J21-02 codes with paper stopping under drum. Can help me?

  2. #2
    Technician KM_Service's Avatar
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    Feb 2011
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    looks like two separate issues, for jam under the drum check the trans/sep corona wires (clean / replace)
    what volume?
    Don't expect the unexpected...............It ruins the surprise !!!!

  3. #3
    Head Tech 500+ Posts SmellsHot's Avatar
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    Dec 2009
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    Adjust separation voltage if problem continues after cleaning.....
    Everyone has the right to be stupid. Some people just abuse this privelage more than others

  4. #4
    Technician
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    Oct 2010
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    Atlanta, Georgia
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    Does problem only happen when running 2sided? If so side 2 is not separating from the drum properly. (You can look in and see the difference between side 1 separation and side 2) New transfer/separation wires might be all you need. Otherwise the transfer/separation current can be altered in service mode paper settings.

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