I can't beliee there are no posts on this already, 'cause this has got to be rank up there as one of the most frustrating tasks...
I'm trying to set up faxing on a customer's C252. It's a new customer for me and, while the machine is not new, it is new to them.
Outbound faxes no problem, but Inbound is another story. I can see them in the Job History, but they did not print and I can't figure out how to get them to print. Frankly, I don't know where they are!
Here's the detail (from Job History) of one of my test faxes:
User Name 5617534911
Document Name FKMBT_C252110301144206
Type User Box
Result Job Complete
# of Originals 1
Time Stored 2011/ 3/ 1 14: 42
Time Finished 2011/ 3/ 1 14: 42
There is only one User Box set up and it is empty.
User Authentication is OFF
Account Tracjking is ON
PC-FAX RX is not available on the admin screens
There are no jobs in the Memory RX User Box.
Man...this is frstrating.
Can anyone help?