Page 1 of 2 12 LastLast
Results 1 to 10 of 12
  1. #1
    Trusted Tech 50+ Posts
    Join Date
    Oct 2008
    Location
    West Palm Beach
    Posts
    94
    Post Thanks / Like
    Rep Power
    13

    Bizhub C252 Fax Setup

    I can't beliee there are no posts on this already, 'cause this has got to be rank up there as one of the most frustrating tasks...

    I'm trying to set up faxing on a customer's C252. It's a new customer for me and, while the machine is not new, it is new to them.

    Outbound faxes no problem, but Inbound is another story. I can see them in the Job History, but they did not print and I can't figure out how to get them to print. Frankly, I don't know where they are!

    Here's the detail (from Job History) of one of my test faxes:
    3143
    User Name 5617534911
    Document Name FKMBT_C252110301144206
    Type User Box
    Result Job Complete
    # of Originals 1
    Time Stored 2011/ 3/ 1 14: 42
    Time Finished 2011/ 3/ 1 14: 42

    There is only one User Box set up and it is empty.

    User Authentication is OFF
    Account Tracjking is ON
    PC-FAX RX is not available on the admin screens
    There are no jobs in the Memory RX User Box.

    Man...this is frstrating.

    Can anyone help?

    Thanks!!


  2. #2
    Tecnico 100+ Posts acusso1234's Avatar
    Join Date
    Dec 2008
    Location
    Milano, Italia
    Posts
    220
    Post Thanks / Like
    Rep Power
    14
    Now you have the installation guide for fax on Bizhub C252.

    Attached Files Attached Files
    ... In the minute that you're thinking of giving up, think about why you lasted so long ...

  3. #3
    Trusted Tech 50+ Posts
    Join Date
    Oct 2008
    Location
    West Palm Beach
    Posts
    94
    Post Thanks / Like
    Rep Power
    13
    Thanks! I finally did find the documents; they were sent to an inbox on the network, but I don't know how to stop it and get them to print upon reception.


  4. #4
    Tecnico 100+ Posts acusso1234's Avatar
    Join Date
    Dec 2008
    Location
    Milano, Italia
    Posts
    220
    Post Thanks / Like
    Rep Power
    14
    Try following the procedure. I believe that a new initialization will solve the issue and make you able to use fax in the normal way.

    ... In the minute that you're thinking of giving up, think about why you lasted so long ...

  5. #5
    All things Konica Minolta 1,000+ Posts Stirton.M's Avatar
    Join Date
    Oct 2009
    Location
    Calgary
    Posts
    1,827
    Post Thanks / Like
    Rep Power
    33
    Quote Originally Posted by jsw2k View Post
    Thanks! I finally did find the documents; they were sent to an inbox on the network, but I don't know how to stop it and get them to print upon reception.
    Download the fax user manual from konica minolta. It will tell you how to USE the functions of the fax.

    "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
    ---Groucho Marx


    Please do not PM me for questions related to Konica Minolta hardware.
    I will not answer requests or questions there.
    Please ask in the KM forum for the benefit of others to see the question and give their input.

  6. #6
    Trusted Tech 50+ Posts
    Join Date
    Oct 2008
    Location
    West Palm Beach
    Posts
    94
    Post Thanks / Like
    Rep Power
    13
    I have ALL the user manuals...not very good for someone who doesn't know the specifics...lots of circular references.


  7. #7
    Tecnico 100+ Posts acusso1234's Avatar
    Join Date
    Dec 2008
    Location
    Milano, Italia
    Posts
    220
    Post Thanks / Like
    Rep Power
    14
    Are you working on the display or into the web interface? On web you can log as administrator (use 12345678 as pw) and
    make all change you need.

    ... In the minute that you're thinking of giving up, think about why you lasted so long ...

  8. #8
    Trusted Tech 50+ Posts
    Join Date
    Oct 2008
    Location
    West Palm Beach
    Posts
    94
    Post Thanks / Like
    Rep Power
    13
    I've done both. I *was* able to find the documents...they were on a scan folder on the LAN. I can't return 'til Friday, but I'm not sure what to try next, although their fax *will* be working, even if I have to share the folder over the network, which is obviously the way the previous owner had it.


  9. #9
    All things Konica Minolta 1,000+ Posts Stirton.M's Avatar
    Join Date
    Oct 2009
    Location
    Calgary
    Posts
    1,827
    Post Thanks / Like
    Rep Power
    33
    Quote Originally Posted by acusso1234 View Post
    Are you working on the display or into the web interface? On web you can log as administrator (use 12345678 as pw) and
    make all change you need.
    The fax user interface is not available in the web interface. It is ONLY available at the copier control panel administrator mode.

    "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
    ---Groucho Marx


    Please do not PM me for questions related to Konica Minolta hardware.
    I will not answer requests or questions there.
    Please ask in the KM forum for the benefit of others to see the question and give their input.

  10. #10
    All things Konica Minolta 1,000+ Posts Stirton.M's Avatar
    Join Date
    Oct 2009
    Location
    Calgary
    Posts
    1,827
    Post Thanks / Like
    Rep Power
    33
    Quote Originally Posted by jsw2k View Post
    I have ALL the user manuals...not very good for someone who doesn't know the specifics...lots of circular references.
    Have the user manual nearby when you enter admin mode on the copier and access the fax settings screen. From there, do a word search in your manual on each major heading that you see there if the entry is not directly obvious to you. Most entries are obvious, and some not so obvious.

    "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
    ---Groucho Marx


    Please do not PM me for questions related to Konica Minolta hardware.
    I will not answer requests or questions there.
    Please ask in the KM forum for the benefit of others to see the question and give their input.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •