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Old 07-08-2009   #11 (permalink)
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Ok, what if the previous service have changed this service mode password - what else can I do? Can anybody write the procedure?
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Old 07-08-2009   #12 (permalink)
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Slightly off-topic but I have a Bizhub 350 where the previous tech (I took over this account) have changed the tech password. The bloke is not available anymore or not willing (customer is not clear about that) to tell us the password. Customer stopped having maintenance done on his machine by that previous company cause they where notoriously late and sloppy in responding service calls.

Question: Any other way to reset the tech password without changing boards as KonicaMinolta states in the tech manual?

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