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Thread: C-14A3

  1. #1
    skirt_chaser
    Guest

    C-14A3

    I have this error code on a Konica 7115. She states that she smells something burning, so I had her turn it off. I can't find this code in any of my documentation, so if all else fails I will take a trip to her location to check and see if she has reported the code to me accurately and check the machine. I'd like to be able to take repair items with me if possible, though, and avoid a second trip. Any help is always appreciated.

  2. #2
    skirt_chaser
    Guest

    Found the service book.

    C14A3 IR fluorescent lamp fault

    The Exposure Lamp (LA2) of the Scanner fails to turn ON.

    • The intensity of the Exposure Lamp is a predetermined
    value or less during shading and re-shading.

  3. #3
    Senior Tech 100+ Posts
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    KM bulletin indicates fuse F! on the invertor board may be open.

  4. #4
    skirt_chaser
    Guest
    Quote Originally Posted by ebm View Post
    KM bulletin indicates fuse F! on the invertor board may be open.
    Thanks for the tip !

  5. #5
    skirt_chaser
    Guest

    The Solve

    The two big transistors on the inverter board (HV board for scanner lamp) seem to have gotten really hot and desoldered themselves from the board and dropped out into the bottom of the scanner bed. I found them when replacing the lamp and board ass'y. We placed them back in their proper position, resoldered them, and tried it, just for curiosity, but they didn't work. Fried extra crispy.

    The proper solution to this particular fail would be to replace the inverter board. We replaced the whole lamp ass'y instead.

  6. #6
    cambita
    Guest

    C-14a3

    It some body know wath to do with the board, because I change them but the problem its the same, replace the exposure lamp, will be not fix the error, or if you change them, you ill sorter out the problem, please e mail me in any case

  7. #7
    Trusted Tech 50+ Posts
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    I had a few issues with this message and I had to replace the board where is leading the ribbon cable from optics. Only that sorted it out.
    I thought I have the issue with lamp,inverter board or ribbon cable but I was wrong. I had it on 7216 machines. What is ridiculous I put the broken boards to different machines and there was no messages :-)

  8. #8
    Field Supervisor 500+ Posts
    C-14A3

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    From the sm:
    C14A3 IR fluorescent lamp
    fault
    The Exposure Lamp (LA2) of the Scanner fails to turn
    ON.
    • The intensity of the Exposure Lamp is a predetermined
    value or less during shading and re-shading.

    good luck!

  9. #9
    Technician
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    The problem is Scanner, you may adjust the lens with the marks....isn't easy, patience my friend...

  10. #10
    Dracnah
    Guest

    Re: C-14A3

    Do anyone know if it's easy to disassemble your way to the lamp?
    Do I need to disassemble the glass top?

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