Hello folks
I'm by no means a fax wizard, so please be gentle!
Been working on an FK-502 today which just started having T00 codes on Sending and in the history stating Deleted due to error being a "Protocol Error". It does not receive either.
It has a broadband filter with the dsl line and phone line. Broadband is ok. If I phone the fax it just rings or is engaged. Also, no dial tone when off hook on the m/c.
If I take the bb filter off and put the fax line straight into the socket i get a dial tone, when off hook on the m/c, and with a normal phone, but still cannot send or receive.
If I phone the number with a phone plugged in, the phone rings.
I've been advised to go in with a patch cable with the set-up being bb through the bb filer to wireless router and fax line to m/c. Im also going to take a new bb filter too.
Other than that I will be stumped, so have you super lot any advice.
Many thanks
Spid
I'm by no means a fax wizard, so please be gentle!
Been working on an FK-502 today which just started having T00 codes on Sending and in the history stating Deleted due to error being a "Protocol Error". It does not receive either.
It has a broadband filter with the dsl line and phone line. Broadband is ok. If I phone the fax it just rings or is engaged. Also, no dial tone when off hook on the m/c.
If I take the bb filter off and put the fax line straight into the socket i get a dial tone, when off hook on the m/c, and with a normal phone, but still cannot send or receive.
If I phone the number with a phone plugged in, the phone rings.
I've been advised to go in with a patch cable with the set-up being bb through the bb filer to wireless router and fax line to m/c. Im also going to take a new bb filter too.
Other than that I will be stumped, so have you super lot any advice.
Many thanks
Spid
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