KMBH c452 Warning: No Animation Data Available, Contact Your Administrator

[Desert Rat]

Femaster, thank you for that explaination & no offense taken.
I use to work for Kodak, I understand and support your position

Unfortunetly I do not have a log in for the site.
Nor have I had the need to download firmware.
So I am kind of in the dark for this procedure.
But if I could ask? Does this downlaod happen via
a thumb drive? And does the size matter? No pun intended.
I will check my resources for a solution.

Thanks again
DR

[femaster]

While different generation machines had different methods to do updates, this model should be new enough to use USB. The firmware and movie data should be installed via a USB thumb (flash) drive. (I'd have to check the manual to be 100% sure, but I'm 95% sure without looking). There would be a "service" USB port that should be located right next to the regular ones, but covered by a sliding metal plate.

[Desert Rat]

femaster,
That sounds easy enough, now to find the firmware.

Thanks

DR

[femaster]

femaster,
That sounds easy enough, now to find the firmware.

I looked in the manual, and can confirm, it is via USB. Shut down the copier completely, installed the USB drive with the firmware / movie data loaded onto it properly, power up the copier and it will boot to a screen and allow you to select the firmware to install. If you don't select anything within a minute or two, it will automatically start the install for you. When all says complete and the start button returns to blue, power down and remove flash drive. Done.

[Desert Rat]

femaster,
Thanks for the details. What is the proper way to load this
to the flash drive?
I would assume the file should not be zipped?
I will look through the manual I have.

Thanks

DR

[tech51]

While different generation machines had different methods to do updates, this model should be new enough to use USB. The firmware and movie data should be installed via a USB thumb (flash) drive. (I'd have to check the manual to be 100% sure, but I'm 95% sure without looking). There would be a "service" USB port that should be located right next to the regular ones, but covered by a sliding metal plate.

This is for main body firmware only.
animation data is done in tech rep mode.

[Desert Rat]

Naturally when I try to do something I have never done, I start getting service calls. Finally after about 8 weeks or more of really
slow time.
I will feel more comfortable with this after I get a chance to read the manual and see the procedure. I was reading through
the procedure for the BH C353. I need to find my flash card and figure out how to use it.

Every bit of information helps so

Thank you for your input

DR

[darry1322]

Naturally when I try to do something I have never done, I start getting service calls. Finally after about 8 weeks or more of really
slow time.
I will feel more comfortable with this after I get a chance to read the manual and see the procedure. I was reading through
the procedure for the BH C353. I need to find my flash card and figure out how to use it.

Every bit of information helps so

Thank you for your input

DR

The procedure for the C353 and the C452 differ. The C353 uses a CF card , the C452 use a USB thumbdrive. You may already know this, but I wanted to clarify.

Try to keep your thumbdrive at 2GB or less. I have used a 4GB drive successfully though.

[Desert Rat]

Darry1322,
While I did figure that out from reading the C353 manual. It did not mention
that detail. And with the devil in the details, it is better to have all the details.
I do have a couple of thumb drives and one of them is 4gigs.
How big is the firmware file?

Thanks for your help and thanks to everyone on these boards.
Teamwork makes the big difference.

Thank you very much
DR

[darry1322]

I don't have that particular firmware on hand, but probably around 610MB. Animation file would be around 1GB.