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  1. #1
    Senior Tech 250+ Posts
    Konica 8020 Display says KONICA and will not do anything


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    Konica 8020 Display says KONICA and will not do anything

    This 8020 was working fine and then it was moved two floors down, had to be lifted over a few rug strips, etc. Nothing problematic. Now it goes thru the motions of warming up but will do nothing, the Display just says KONICA and stays there. Waiting 10 minutes several times after turning off and on. Checked the cables and they seem ok but did we do something weird? Any help greatly appreciated!


  2. #2
    Service Manager 10,000+ Posts
    Konica 8020 Display says KONICA and will not do anything

    JustManuals's Avatar
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    This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from
    Just Manuals | The Internet's largest selection of manuals | Instant Downloads


    Paul@justmanuals.com



  3. #3
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    [QUOTE=patterson70;217309]This 8020 was working fine and then it was moved two floors down, had to be lifted over a few rug strips, etc. Nothing problematic. Now it goes thru the motions of warming up but will do nothing, the Display just says KONICA and stays there. Waiting 10 minutes several times after turning off and on. Checked the cables and they seem ok but did we do something weird? Any help greatly appreciated![/QUOTE

    Try to reinstall the firmware. That should take care of the problem.
    regards
    Marco


  4. #4
    Senior Tech 250+ Posts
    Konica 8020 Display says KONICA and will not do anything


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    Thanks but I am not versed in doing that. Is it very complicated? I am not a Konica tech but have worked on the machine to replace a main board and duplex board that went bad. I have a laptop to do the work if needed.


  5. #5
    Senior Tech 250+ Posts
    Konica 8020 Display says KONICA and will not do anything


    Join Date
    May 2010
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    It was the cable going into the scanner, it had come loose. Thanks anyway though!


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