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  1. #1
    Jr Tech
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    Scratch in image Bizhub C5501

    I am getting 2 scratchs going through my image only on the black. It started as only 1 scratch and is not 2. I checked guides and do not see anything. Any suggestions on where to look?
    Scratch.jpg

  2. #2
    Service Manager 250+ Posts ineo+6501's Avatar
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    Dust on the black laser, clean the glass

  3. #3
    Jr Tech
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    Great I will try that. Thanks

  4. #4
    Jr Tech
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    Only one line went away. I cleaned the glass twice, the one line went away right after the first cleaning. The second line still remains. Any other place to look?
    scratch2.jpg

  5. #5
    Field Supervisor 1,000+ Posts RRodgers's Avatar
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    Quote Originally Posted by bpifer15 View Post
    Only one line went away. I cleaned the glass twice, the one line went away right after the first cleaning. The second line still remains. Any other place to look?
    scratch2.jpg
    Under the black dev unit.
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

  6. #6
    Service Manager 5,000+ Posts
    Scratch in image Bizhub C5501


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    This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from
    Just Manuals | The Internet's largest selection of manuals | Instant Downloads


    Paul@justmanuals.com

  7. #7
    Jr Tech
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    Cleaned out under the black developer and still have the line. Anywhere else or is it just a matter of cleaning it better??? Thanks for the help!

  8. #8
    Field Supervisor 1,000+ Posts RRodgers's Avatar
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    Quote Originally Posted by bpifer15 View Post
    Only one line went away. I cleaned the glass twice, the one line went away right after the first cleaning. The second line still remains. Any other place to look?
    scratch2.jpg
    Its blockage in the doc blade gap then, take off the bottom cover and use a bisiness card to clean it out.
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

  9. #9
    Jr Tech
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    Sorry, not sure if I know what you mean by doc blade gap?

  10. #10
    Field Supervisor 500+ Posts
    Scratch in image Bizhub C5501

    minimerlin's Avatar
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    Possibly a hair is hanging from the grid?

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