Originally Posted by
docteceng
PLS could somebody help, i'm hoping someone out there can help solve a problem i have with an ineo 501..
i visited one of my customers who couldn't change the toner bottle when they tried to fit the new bottle it wouldn't go in an said on machine refit toner.. after playing around for a while i finally loaded the bottle of toner, when the machine was switched it warmed up and came to ready... i tried a good test run.. after about 30 copies the machine stopped and threw up an error code of c-2403... checkin the manual of a konica 501 it says 1. toner bottle motor 2. toner bottle position sensor 3. printer control board.. when the machine stops a short job before any error codes come up you can here the machine and the toner motor rotating,,,my guess is i have a problem with the sensors in the toner bottle holder.. either 1 has failed or the customer has slammed the bottle in whilst trying to change it....has anyone had this problem i would most appreciate any advice ....mny thx in advance....
Bookmarks