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  1. #1
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    Question Bizhub C451 error hdd

    Hello,
    on my bizhub C451, from time to time he refuses to print.
    Now I put the error code CD00F, I unplugged the hard drive, the error is the same.
    I want to know by reloading the firmware through a compact flash card.
    I found this but I do not know what it is.
    KONICA MINOLTA PAGESCOPE SUITE [Download]

    I try to do a reset but it leads nowhere.
    Thank you in advance for future help.


  2. #2
    Service Manager 100+ Posts
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    Re: Bizhub C451 error hdd

    Ehm... I admit, C451 series is not my thing but if you go to Service Mode, System 2, is there a HDD Installed/ Uninstalled option? And if yes, did you "uninstall" it after removing the hdd?


  3. #3
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    Re: Bizhub C451 error hdd

    ah yes, I do not have access to the service mode, it remains blocked most of the time on the hourglass.
    Otherwise it directly displays the error as soon as it is close to a print.


  4. #4
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    Re: Bizhub C451 error hdd

    Oh, ok. I think the problem is simple, I don't think you need to change the firmware... So, if the machine had a working HDD and you removed it, I'm pretty sure you must change the setting for it in the service mode; and in your case, you have to enter the Service Mode directly, I mean, with the machine turned off and turning it on while holding down some buttons... Unfortunately, I don't know how that is done for this specific type of machine; Perhaps someone else can guide you into doing that.
    Anyone?


  5. #5
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    Smile Re: Bizhub C451 error hdd

    ok, here's how:
    Procedure
    1. Press the Utility / Counter key.
    2. Touch [Details] count on meter display.
    3. Press the Following keys in this order.; Stop → 0 → 0 → Stop → 0 → 1

    I will try this next weekend (I'm on vacation), but the problem occurred HDD in place, I thank you for having me informed on this issue.
    Response of the verdict on Sunday, maybe Saturday night if I'm motivated.


  6. #6
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    Re: Bizhub C451 error hdd

    Quote Originally Posted by tom5656 View Post
    ok, here's how:
    Procedure
    1. Press the Utility / Counter key.
    2. Touch [Details] count on meter display.
    3. Press the Following keys in this order.; Stop → 0 → 0 → Stop → 0 → 1

    I will try this next weekend (I'm on vacation), but the problem occurred HDD in place, I thank you for having me informed on this issue.
    Response of the verdict on Sunday, maybe Saturday night if I'm motivated.
    Ok, it's pretty clear you didn't understand me because of my bad english (foreign language for me ). I know that procedure, it's being used for all KM color machines I service, but that's not what I meant. There are 2 ways of entering the service mode for each machine; One with the machine turned on (method described by you) and one with the machine turned off.. Do you understand what I mean? With the machine turned off, you enter the Service Mode DIRECTLY, without having to go through those steps... this method is very useful when the machines pop out service-codes because when entering the service mode directly, you don't give the machine a chance to do any adjustments, etc. I hope I explained it more clearly now... sorry, english is not my best friend


  7. #7
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    Re: Bizhub C451 error hdd

    I see the same type as to access the reset condition, it does not solve anything, my English is way too much better I speak french.
    So I'm looking to access the service mode, someone to help me on this?


  8. #8
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    Bizhub C451 error hdd

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    Re: Bizhub C451 error hdd

    This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from

    Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads

    Paul@justmanuals.com



  9. #9
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    Re: Bizhub C451 error hdd

    Quote Originally Posted by manuals4you View Post
    This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from

    Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads

    Paul@justmanuals.com
    No thanks, pollueur, i have the field service, so...


  10. #10
    Service Manager 250+ Posts Ianizer's Avatar
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    Service mode access should still be available, even with service code.
    I concur that uninstalling HDD electrically is necessary. In fact, that is all that is needed, without a physical disconnect, while you wait on New HDD.
    -I

    My name Peggy.
    You got problem?

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