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  1. #11
    Service Manager 250+ Posts Ianizer's Avatar
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    By way of clarification:
    Sometime when playing musical boards, we install an MFP-PWB with a fax attached to it when none was previously present, or conversely, forget to re-install the FAX-PWB when it was previously present.
    The long and short of it being to verify that the fax accessory is either Set or Unset in service mode, accordingly.
    -I
    My name Peggy.
    You got problem?

  2. #12
    Senior Tech 100+ Posts
    bh c352 cyan background


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    Re: bh c352 cyan background

    Quote Originally Posted by Ianizer View Post
    By way of clarification:
    Sometime when playing musical boards, we install an MFP-PWB with a fax attached to it when none was previously present, or conversely, forget to re-install the FAX-PWB when it was previously present.
    The long and short of it being to verify that the fax accessory is either Set or Unset in service mode, accordingly.
    -I
    just found out today, the fax kit is came from C250. anyone can confirm whether the the FK502+MK704 can be fixed into the C352,
    my manager insist it can be fixed. During the flashing of firmware, the fax controller can't downloading the firmware, and in the firmware screen ( in service mode) the fax controller board is showing 0000 for the checksum.

  3. #13
    copiertech 500+ Posts
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    Re: bh c352 cyan background

    Is the MK-706 installed in machine. It includes a board that the fax unit plugs into and needs to be installed first.
    Darren

  4. #14
    Senior Tech 100+ Posts
    bh c352 cyan background


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    Re: bh c352 cyan background

    Quote Originally Posted by Darren King View Post
    Is the MK-706 installed in machine. It includes a board that the fax unit plugs into and needs to be installed first.
    Darren
    Hi Darren, yes, the MK706 is mounted into the mainboard. seems that the fax board is faulty, i bring to other machine (C250),
    it came out the CB116 error as well, but my manager confirm it was working in C250 before it pull out the fax board.

  5. #15
    Technician maccenterpc's Avatar
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    Re: bh c352 cyan background

    Quote Originally Posted by acsolutions View Post
    Hello,
    I have a bh c-352 machine that backgrounds cyan only when running full color copies or prints. Black copies are fine and when running single colors ok also. I am also getting a c-2551 when running gradiation pattern due to lack of toner, toner ran out! sometimes I get a yellow splash when running full color that covers about 1/8 of the page. replaced cyan and yellow imaging units with the same problem.

    Supply system of cyan clogged, causing shortness of supply and low-density code accusing toner. Check supply system after the toner cartridge. There is a spring inside the duct that agitates the toner to prevent clogging. You may have problems in this area.
    Maccenter

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