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  1. #1
    Field Supervisor 500+ Posts
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    bh c352 cyan background

    Hello,
    I have a bh c-352 machine that backgrounds cyan only when running full color copies or prints. Black copies are fine and when running single colors ok also. I am also getting a c-2551 when running gradiation pattern due to lack of toner, toner ran out! sometimes I get a yellow splash when running full color that covers about 1/8 of the page. replaced cyan and yellow imaging units with the same problem.

  2. #2
    Service Manager 250+ Posts Ianizer's Avatar
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    Re: bh c352 cyan background

    Sounds like maybe a bad HVPS1.
    -I

  3. #3
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    Re: bh c352 cyan background

    Ianizer, Thanks for the info that took care of the problem. Thanks again, AC

  4. #4
    Service Manager 250+ Posts Ianizer's Avatar
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    Re: bh c352 cyan background

    Appreciate the followup.-I

  5. #5
    Senior Tech 100+ Posts
    bh c352 cyan background


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    Re: bh c352 cyan background

    Hi guys, anyone facing the C352 having P8 and P21? the black print out is perfect, only when printing colour
    the yellow colour is mising. i have changed the yellow IU, transfer belt, reflash the latest firmware, change the PRBC board.
    anyone can help me? i really lost here.....

  6. #6
    Field Supervisor 1,000+ Posts RRodgers's Avatar
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    Re: bh c352 cyan background

    Quote Originally Posted by KM7155 View Post
    Hi guys, anyone facing the C352 having P8 and P21? the black print out is perfect, only when printing colour
    the yellow colour is mising. i have changed the yellow IU, transfer belt, reflash the latest firmware, change the PRBC board.
    anyone can help me? i really lost here.....
    Sounds like a bad laser. Pull out the laser and maybe swap it with another color.
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

  7. #7
    Senior Tech 100+ Posts
    bh c352 cyan background


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    Unhappy Re: bh c352 cyan background

    do u mean the PH unit? if yes, i did swap the unit with others colour, problem still there.
    and now, another error, CB116 - fax board error.

  8. #8
    Service Manager 250+ Posts Ianizer's Avatar
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    Quote Originally Posted by KM7155:254917
    do u mean the PH unit? if yes, i did swap the unit with others colour, problem still there.
    and now, another error, CB116 - fax board error.
    Put the controller back in with the fax set in svc mode without the fax board installed, or vicy-versy, in your troubleshooting adventures?
    My name Peggy.
    You got problem?

  9. #9
    Senior Tech 100+ Posts
    bh c352 cyan background


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    Re: bh c352 cyan background

    sorry, what do u mean put the controller back?

  10. #10
    Service Manager 250+ Posts Ianizer's Avatar
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    Re: bh c352 cyan background

    Quote Originally Posted by KM7155 View Post
    sorry, what do u mean put the controller back?
    Mfp board.
    My name Peggy.
    You got problem?

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