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  1. #11
    Service Manager 250+ Posts Ianizer's Avatar
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    Jul 2011
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    NW, United States
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    Re: New problem on C6500

    Quote Originally Posted by RRodgers View Post
    Hey, maybe he missed you?!?! lol
    It was a compliment.

    Proud a ya, son. Proud a ya...

    -I

  2. #12
    Service Manager 1,000+ Posts
    New problem on C6500

    Desert Rat's Avatar
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    May 2008
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    Re: New problem on C6500

    empiru,
    Your post has helped everyone including me. Every tech has chased that odd ball problem
    just to find it was a simple solution.
    I have learned to see when this is happening most of the time. Then I take a break,
    go outside, get away from the copier. Have a soda or a snack and go back and
    have a fresh look at the problem. And that sometimes helps.
    Sometimes we just need to hear the right question. Many times the customer has
    asked me the right question or provided a key piece of information that puts the
    puzzle pieces in place.

    Glad I could ask the right question this time.

    DR

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