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  1. #1
    ESTANISLAOWENENTON
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    bizhub c450 c3201

    hello

    putting heavy paper in the copier, I mark this c3210
    I can not print thick paper

    appreciate your help

  2. #2
    Service Manager 250+ Posts Ianizer's Avatar
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    Re: bizhub c450 c3201

    What weight heavy stock? (If giving poundage, what type: Bond, Index, Cover, etc; Coated or Uncoated)
    What tray?
    What setting?
    What total copy count?
    Any problems with plain stock?
    Are you an end-user or technician?
    -I

  3. #3
    ESTANISLAOWENENTON
    Guest

    Re: bizhub c450 c3201

    hello
    technically I am

    I can not print anything
    the mere fact of placing the machine in thick paper 1, on plain paper giving problem

  4. #4
    Service Manager 250+ Posts Ianizer's Avatar
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    Re: bizhub c450 c3201

    Quote Originally Posted by ESTANISLAOWENENTON View Post
    hello
    technically I am

    I can not print anything
    the mere fact of placing the machine in thick paper 1, on plain paper giving problem
    So...
    Attempt to print anything, machine pops a C3201...
    Simply select Thick1 for any tray, the machine pops a C3201...

    Possible, M11 Fuser Drive problem.
    Check connectors at motor & at PRCB.
    To troubleshoot, M11 is interchangeable with M1 Drum Drive. If a motor problem C2202 fault will present.
    If not, look to PRCB as bad component.

    Before doing any of this, I'd remove and closely inspect fuser and fuser drive.
    Gears and bushings have been known to fail, causing sieze.

    That's all I got for now without answers to my questions, my friend.

    -I

  5. #5
    ESTANISLAOWENENTON
    Guest

    Re: bizhub c450 c3201

    Quote Originally Posted by ESTANISLAOWENENTON View Post
    hello
    technically I am

    I can not print anything
    the mere fact of placing the machine in thick paper 1, on plain paper giving problem


    thanks for replying

    Fortunately for me, the client has not realized
    wait for failure and review
    thank you very much for the excellent support

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