hello
putting heavy paper in the copier, I mark this c3210
I can not print thick paper
appreciate your help
hello
putting heavy paper in the copier, I mark this c3210
I can not print thick paper
appreciate your help
What weight heavy stock? (If giving poundage, what type: Bond, Index, Cover, etc; Coated or Uncoated)
What tray?
What setting?
What total copy count?
Any problems with plain stock?
Are you an end-user or technician?
-I
hello
technically I am
I can not print anything
the mere fact of placing the machine in thick paper 1, on plain paper giving problem
So...
Attempt to print anything, machine pops a C3201...
Simply select Thick1 for any tray, the machine pops a C3201...
Possible, M11 Fuser Drive problem.
Check connectors at motor & at PRCB.
To troubleshoot, M11 is interchangeable with M1 Drum Drive. If a motor problem C2202 fault will present.
If not, look to PRCB as bad component.
Before doing any of this, I'd remove and closely inspect fuser and fuser drive.
Gears and bushings have been known to fail, causing sieze.
That's all I got for now without answers to my questions, my friend.
-I
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