Our Ikon Biz Pro 550C, threw a code c-2813 & I cleaned the cyan drum sensor & it worked for a day.
Threw the code again & I cleaned it again, but to no avail. I'm a novice & not a tech & we're off
service contract, so any help is greatly appreciated. Is there an adjustment in service mode or a fix
someone can walk me thru?
Thanks much in advance....
it is just near to drum cartridge with small black handle can be visible after opening toner hopper assy just pull it carefully as you are not techni and it is very near to the drum ( it is steel assembly, with very thin wire and grid on it)