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  1. #1
    Senior Tech 100+ Posts
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    Bizhub C550 Service Mode password reset

    Hi!

    I was wondering if anybody knows if there is some kind of a "reset code" for the service mode password on this machine... a new customer has it and the old service company just refuses to give us their service mode pass..

    I'm asking, because I know, for the C6500 series this "reset code" exists - unfortunately it doesn't work for this series too- I've tried..

    I also could try a total reset, or something like that - even play around a little bit with the nvram but I really hope there's an easier way to solve this problem..

    Thanks in advance!
    I don't help end-users. Hate me, give me bad reputation, I don't give a rat's a**. Pay a tehnician to solve your problem! We have to live too! What do you do when something hurts? Do you go to a doctor, or do you search it on google/ forums?

  2. #2
    NewBee AlSyed's Avatar
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    Re: Bizhub C550 Service Mode password reset

    Quote Originally Posted by empiru View Post
    Hi!

    I was wondering if anybody knows if there is some kind of a "reset code" for the service mode password on this machine... a new customer has it and the old service company just refuses to give us their service mode pass..

    I'm asking, because I know, for the C6500 series this "reset code" exists - unfortunately it doesn't work for this series too- I've tried..

    I also could try a total reset,i or something like that - even play around a little bit with the nvram but I really hope there's an easier way to solve this problem..

    Thanks in advance!
    Reset Admin Password, After trying other ways, I find this simple to work with.
    Service mode then System1 then Initialization the Reset Data....
    Good Luck

  3. #3
    Vulcan Inventor of Death 1,000+ Posts Mr Spock's Avatar
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    Re: Bizhub C550 Service Mode password reset

    service mode or admin?

    Admin service mode then special mode (see manual) then reset

    service mode you may need to call tech support at km. What codes did you try?
    And Star Trek was just a tv show...yeah right!

  4. #4
    Service Manager 5,000+ Posts
    Bizhub C550 Service Mode password reset


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    Lightbulb Re: Bizhub C550 Service Mode password reset

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


    http://www.justmanuals.com


    Paul@justmanuals.com

  5. #5
    Trusted tech 50+ Posts minolta35's Avatar
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    Re: Bizhub C550 Service Mode password reset

    there is no any subject about service mode password resetting in manual.

    Quote Originally Posted by JustManuals View Post
    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


    http://www.justmanuals.com


    Paul@justmanuals.com

  6. #6
    Service Manager 1,000+ Posts
    Bizhub C550 Service Mode password reset


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    Re: Bizhub C550 Service Mode password reset

    Quote Originally Posted by minolta35 View Post
    there is no any subject about service mode password resetting in manual.
    Service Mode (Tech Rep Mode) or admin? Its there for admin, go to Service Mode, press stop>0>clear

  7. #7
    Certified Konica Expert 2,500+ Posts
    Bizhub C550 Service Mode password reset

    Synthohol's Avatar
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    Re: Bizhub C550 Service Mode password reset

    service mode sometimes is also referred to as CE password.

  8. #8
    Field Supervisor 2,500+ Posts
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    Re: Bizhub C550 Service Mode password reset

    If the CE password is enforced, and you do not have it (and BTW, on these older MFPs if you setup the CE Password, you simply provided the input screen to the customer and turned your back while they entered it, if they lost it the had to pay for the NVRAM replacement and labor) you are unable to proceed. There is an NVRAM reset tool available for this series on the KM one stop support site. It's worth a shot to see if this will get you back to factory. EMujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  9. #9
    Certified Konica Expert 2,500+ Posts
    Bizhub C550 Service Mode password reset

    Synthohol's Avatar
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    Re: Bizhub C550 Service Mode password reset

    92729272 that doesn't work?

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