I believe our new Mexican member would like to introduce himself.
He services Konica Minolta and Ricoh. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
blackcat: Master Of The Obvious =^..^=