C6500 assistance needed error C-2451

[ELVICYON]

Hi all,

my km c6500 gives me error c2454, I added black toner, then came eror c2453, I added cyan toner then error c2454 appears, then 2453, 2454, 2453... so on...

I checked the recovery toner box is filled with black toner and cyan toner (I've added)

I cannot check the values of sensors, because error c2454 or c2453 appears again, cannot do a test print. what should I do?

thanks in advance

[copymech]

Hello,

I suggest you start a new thread so the techs will see it.

[eifling]

Rajeevk isnt the color codes for the I/O access 00=yellow 03=magenta 06=cyan 09=black?

[ELVICYON]

Hi All,

I cant do refresh toner, run developing motor, read sensor meter etc.. power ON, error message appears.

adding toner manually doesn't works, they are flushed away to recovery toner box. then error message appears again

what's the big idea?

Regards
Elvin

[ELVICYON]

Hello senior and supertechnicians,

I've mentioned about error c2453 and 2454

this happened with c2453, I check the density for cyan toner
toner density for cyan is 222, and it stop with error c2453
I add cyan toner manually and run density sensor check, the value is 74, increasing 90, 120, 130, 140, until 219, 220 and 221 then stop with error c2453,

the toner waste box is filled with cyan toner, equal with cyan toner I've added

what's wrong?

please advice