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  1. #1
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    Bizhub C35 error code

    Hi I have a Bizhub C35 that is about one month old it intermittently gives an error C-6790 and sometimes resets and works for a few days until it returns.
    Any ideas would be appreciated.


  2. #2
    Service Manager 250+ Posts Zeldaman's Avatar
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    Re: Bizhub C35 error code

    Hi there!
    It could be a dirty or damaged "whitestrip" (under the originalglass), but the first thing is to check your firmware. This SOB gives out the c-codes as it will if the firmware not ok.
    Greetings....


  3. #3
    Field Supervisor 500+ Posts
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    Re: Bizhub C35 error code

    If it is only that old, call Konicaminolta help desk. They can start a call. If things continue to go badly with machine they can help with the warranty.


  4. #4
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    Re: Bizhub C35 error code

    I upgraded the firmware and the machine has been on in our workshops for a week now without kicking the code. Hopefully its now sorted.


  5. #5
    Service Manager 250+ Posts
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    Re: Bizhub C35 error code

    Yep its firmware, firmware, firmware all the way with these ones. That and feed problems with the main tray!!!!


  6. #6
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    Re: Bizhub C35 error code

    I have currently in my shop a bizhub c35, firmware update did clear the code for one or two power cycles, customer called back stating the code had returned. I went to pickup machine and leave a loaner in it's place until the c6790 code is resolved. The firmware that was performed by our IT personal was all the avaliable updates. So, to the thread that firmware works is incorrect.


  7. #7
    Senior Tech 100+ Posts jrf's Avatar
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    Re: Bizhub C35 error code

    We have a similar problem with code 6790. Can you let me know how you resolved it.Thanks


  8. #8
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    Lightbulb Re: Bizhub C35 error code

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  9. #9
    Junior Member kevan750's Avatar
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    Re: Bizhub C35 error code

    I would be interested if anyone comes up with a solution please!

    Regards


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