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  1. #1
    Senior Tech 100+ Posts
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    Apr 2009
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    BIZ 250 + FK503 report issue

    Hi all,
    i've one bizhub 250 (bw) with FK503.
    I cannot change the report settings in admin mode.
    The button is present but when i try to click it the machine beeps 3 times and stop.
    I'm trying to set to report every fax transmission, not only when TX fails.
    The only way i find to set it is via software switch, and i followed this, but why i cannot set it on the admin settings?
    Thanks a lot.
    Luigi - Digitalix.

  2. #2
    Senior Tech 100+ Posts
    Join Date
    Apr 2009
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    179
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    Re: BIZ 250 + FK503 report issue

    Solved!!!!It is due to a firmware upgrade.I'm sharing this info in case of anyone need this.After upgrade to a Phase 2.0 firmware, the issue is due to the incorrect setting of bit 7 in softswitch 792.Put 0 instead of 1 and the user can choose if a report is needed or not.Luigi - digitalix.

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