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  1. #1
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    c652 tray 3 jams

    Hi hope someone can help got a c652 with tray 3 jams done all the obvious but misfeeding in tray j 1301. I think i remember someone fitting a ribbed pickup roller from another model.. any help would be good

    cheers

    Jon


  2. #2
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    Re: c652 tray 3 jams

    Inspect the rear latch on side jam door. If you have replaced rollers, and clutches, it could be broken. Black on black part is hard to see. But has been the issue on a couple of our machines.


  3. #3
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    Re: c652 tray 3 jams

    KM also has a update for this issue, the TAD # is TAUS0902737EN03.

    Subject:
    Jam code 13-01 (1301), 17-09 (1709) or 17-30 when feeding paper from Tray 3 (1500-sheet). Jamming may be intermittent (more frequent if feeding thin paper).

    Description:
    Jam code 13-01 (1301), 17-09 (1709) or 17-30 when feeding paper from Tray 3.
    Solution:
    PROBABLE CAUSES:
    1. The conveyance roller located in the Tray 3 feed unit has worn down due to low quality paper which changes the diameter of the conveyance rollers. This causes the paper, when fed, to contact the white plastic pressure rollers below the conveyance rollers. This happens after approximately one million feeds from Tray 3.
    Replace the conveyance roller (p/n A00J 6011 11).

    2. Paper is stopping at the paper feed roller because the Timing Belt/96L (p/n A00J 6198 00) has run off the Pulley/14T (p/n A00J 6196 00) onto the Washer (p/n A00J 6029 00).
    Replace the original pulley with the modified Pulley/14T (p/n A00J 6196 11) and the original washer with the modified Washer (p/n A0P0 6640 00).
    Note: Please refer to the attached Technical Notice and Parts Modification Notices for more detail.

    3. The 3rd and subsequent sheets of paper jam in the Tray 3 Horizontal Transport section. The activation timing of Tray 3 paper feed sensor (PS21) is later than the designed basis time because thin paper may sag at the detection point of the actuator for PS21. The stop timing of the paper is delayed, and the distance between the paper and the previously fed sheet becomes narrower. Consequently, Horizontal Transport sensor (PS29) cannot detect the lead edge of the paper and a jam occurs.
    Install modified parts:

    • Adding two ribs on Paper feed base frame/1 (p/n A00J 6001 04).
    • Shape change to Actuator (p/n A00J 6040 02).

    Please replace the Paper feed base frame/1 and Actuator with the modified parts at the same time.
    The Paper feed units are also modified (p/n A00J R757 11 for bizhub C451/C550/C650 and p/n A0P0 R722 11 for bizhub C452/C552/C652). Please refer to the attached technical and parts notices for more detail.
    Notes:
    a. The modified parts have been installed in production of the bizhub C552DS/C652DS.
    b. If the actuator is still not resolving the issue, install plastic material 2-3mm thick to the edge of the actuator to PS21. This will cause the paper to strike the actuator sooner.

    Please see attached photos.
    c. This has been escalated to KMBT.

    4. The main body firmware was upgraded, but the FS-526 finisher firmware was not upgraded at the same time.
    Reflash the finisher firmware. Please see attached Technical Bulletin #8135 for more detail. To view a PDF, you may need to download a free copy of Adobe Reader®.


  4. #4
    Master Of The Obvious 5,000+ Posts


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    Re: c652 tray 3 jams

    Good Info, Thanks bizhub1. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.


    blackcat: Master Of The Obvious =^..^=

  5. #5
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    Re: c652 tray 3 jams

    Quote Originally Posted by jonw View Post
    Hi hope someone can help got a c652 with tray 3 jams done all the obvious but misfeeding in tray j 1301. I think i remember someone fitting a ribbed pickup roller from another model.. any help would be good

    cheers

    Jon
    The part your thinking about is the Bizhub 750/751 p/u roller..much better then the original for paper feed..pull the rubber of the shaft and put on the original feed roller shaft..you have to shave it down about 1/2 inch. Emujo


  6. #6
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: c652 tray 3 jams

    When all else fails i just change the complete feed unit for the defective trAy, 3 or 4. Hasnt let me down yet..

    **** Do NOT contact me via private message ****

    All firmware requests will be ignored without exceptions.

  7. #7
    Service Manager 100+ Posts


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    Re: c652 tray 3 jams

    great info Bizhub1, thanks for sharing, added rep.


  8. #8
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    Re: c652 tray 3 jams

    Quote Originally Posted by bizhub1 View Post
    KM also has a update for this issue, the TAD # is TAUS0902737EN03.

    Subject:
    Jam code 13-01 (1301), 17-09 (1709) or 17-30 when feeding paper from Tray 3 (1500-sheet). Jamming may be intermittent (more frequent if feeding thin paper).

    Description:
    Jam code 13-01 (1301), 17-09 (1709) or 17-30 when feeding paper from Tray 3.
    Solution:
    PROBABLE CAUSES:
    1. The conveyance roller located in the Tray 3 feed unit has worn down due to low quality paper which changes the diameter of the conveyance rollers. This causes the paper, when fed, to contact the white plastic pressure rollers below the conveyance rollers. This happens after approximately one million feeds from Tray 3.
    Replace the conveyance roller (p/n A00J 6011 11).

    2. Paper is stopping at the paper feed roller because the Timing Belt/96L (p/n A00J 6198 00) has run off the Pulley/14T (p/n A00J 6196 00) onto the Washer (p/n A00J 6029 00).
    Replace the original pulley with the modified Pulley/14T (p/n A00J 6196 11) and the original washer with the modified Washer (p/n A0P0 6640 00).
    Note: Please refer to the attached Technical Notice and Parts Modification Notices for more detail.

    3. The 3rd and subsequent sheets of paper jam in the Tray 3 Horizontal Transport section. The activation timing of Tray 3 paper feed sensor (PS21) is later than the designed basis time because thin paper may sag at the detection point of the actuator for PS21. The stop timing of the paper is delayed, and the distance between the paper and the previously fed sheet becomes narrower. Consequently, Horizontal Transport sensor (PS29) cannot detect the lead edge of the paper and a jam occurs.
    Install modified parts:

    • Adding two ribs on Paper feed base frame/1 (p/n A00J 6001 04).
    • Shape change to Actuator (p/n A00J 6040 02).
    Please replace the Paper feed base frame/1 and Actuator with the modified parts at the same time.
    The Paper feed units are also modified (p/n A00J R757 11 for bizhub C451/C550/C650 and p/n A0P0 R722 11 for bizhub C452/C552/C652). Please refer to the attached technical and parts notices for more detail.
    Notes:
    a. The modified parts have been installed in production of the bizhub C552DS/C652DS.
    b. If the actuator is still not resolving the issue, install plastic material 2-3mm thick to the edge of the actuator to PS21. This will cause the paper to strike the actuator sooner.

    Please see attached photos.
    c. This has been escalated to KMBT.

    4. The main body firmware was upgraded, but the FS-526 finisher firmware was not upgraded at the same time.
    Reflash the finisher firmware. Please see attached Technical Bulletin #8135 for more detail. To view a PDF, you may need to download a free copy of Adobe Reader®.
    Great info... thanks for your help


  9. #9
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    Re: c652 tray 3 jams

    Quote Originally Posted by emujo View Post
    The part your thinking about is the Bizhub 750/751 p/u roller..much better then the original for paper feed..pull the rubber of the shaft and put on the original feed roller shaft..you have to shave it down about 1/2 inch. Emujo
    Cheers


  10. #10
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    Re: c652 tray 3 jams

    Thanks for all your info ..will keep you up to date on progress

    Cheers


    Jon


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