KM also has a update for this issue, the TAD # is TAUS0902737EN03.
Subject:
Jam code 13-01 (1301), 17-09 (1709) or 17-30 when feeding paper from Tray 3 (1500-sheet). Jamming may be intermittent (more frequent if feeding thin paper).
Description:
Jam code 13-01 (1301), 17-09 (1709) or 17-30 when feeding paper from Tray 3.
Solution:
PROBABLE CAUSES:
1.
The conveyance roller located in the Tray 3 feed unit has worn down due to low quality paper which changes the diameter of the conveyance rollers. This causes the paper, when fed, to contact the white plastic pressure rollers below the conveyance rollers. This happens after approximately one million feeds from Tray 3.
Replace the conveyance roller (p/n A00J 6011 11).
2.
Paper is stopping at the paper feed roller because the Timing Belt/96L (p/n A00J 6198 00) has run off the Pulley/14T (p/n A00J 6196 00) onto the Washer (p/n A00J 6029 00).
Replace the original pulley with the modified Pulley/14T (p/n A00J 6196 11) and the original washer with the modified Washer (p/n A0P0 6640 00).
Note: Please refer to the attached Technical Notice and Parts Modification Notices for more detail.
3.
The 3rd and subsequent sheets of paper jam in the Tray 3 Horizontal Transport section. The activation timing of Tray 3 paper feed sensor (PS21) is later than the designed basis time because thin paper may sag at the detection point of the actuator for PS21. The stop timing of the paper is delayed, and the distance between the paper and the previously fed sheet becomes narrower. Consequently, Horizontal Transport sensor (PS29) cannot detect the lead edge of the paper and a jam occurs.
Install modified parts:
- Adding two ribs on Paper feed base frame/1 (p/n A00J 6001 04).
- Shape change to Actuator (p/n A00J 6040 02).
Please replace the Paper feed base frame/1 and Actuator with the modified parts at the same time.
The Paper feed units are also modified (p/n A00J R757 11 for bizhub
C451/C550/C650 and p/n A0P0 R722 11 for bizhub
C452/C552/C652). Please refer to the attached technical and parts notices for more detail.
Notes:
a. The modified parts have been installed in production of the bizhub
C552DS/C652DS.
b. If the actuator is still not resolving the issue, install plastic material 2-3mm thick to the edge of the actuator to PS21. This will cause the paper to strike the actuator sooner.
Please see attached photos.
c. This has been escalated to KMBT.
4. The main body firmware was upgraded, but the FS-526 finisher firmware was not upgraded at the same time.
Reflash the finisher firmware. Please see attached Technical Bulletin #8135 for more detail. To view a PDF, you may need to download a free copy of Adobe Reader®.
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