bh c352

[rbell12]

customer called w/c3101 code on this box. fuser drive assembly was recently replaced. short of replacing this assembly again, anything else we might look at for a cause of this?

[Avskrap]

Check the retraction motor and sensor (PC23). These old boxes have some glitchy motors, so my bet is that it's what's giving you the code.

[rbell12]

thanks avskrap, took whole retraction assembly from parts machine and swapped w/bad one. so far it's working fine.