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Thread: I have to reinstall the system software on a PI5500 controller...

  1. #11
    Technician diogenisS8 is on a distinguished road
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    Smile Can not thank you enough

    Quote Originally Posted by pepper38_cnd View Post
    I found a whole bunch of patches, check PM for my download link.
    After reading all those release notes of all those patches I realized that they were the ones I needed from the begining, and not the whole system software. The server was acting up and I thought that something was wrong with its memory HD etc, and after I took everything appart and I checked that all wires simms boards were seated correctly I concluded that I had to reformat. For 15 days now I spent hours on this server and the copier trying to understand what was wrong with it. When I bough this machine from ebay about a year ago the server had an admin password and I could not log in to set it to my environment. Since I had no idea about the system software, no manuals, and since EFI was not helpfull on the phone at all, I removed the hard drive I setup a Linux machine (for the first time I had to figure out how to work on a Linux OS) and I started digging in the files to remove the password. I managed to do that. But the server was acting up and I though that it was because of the inappropriate digging to remove the admin password. Typical problems were "restarting" "freezing" and copier freezing on scan mode. I was always telling my self "what did you expect for $100". But the copier its self is in pretty good shape ( have it for a year now and never had a problem) and Minolta is a good brand so I kept trying to resolve the problem. For the last couple of weeks I was determined to find the solution. Thanks to you I think my machine will run without any problems from now on. I will apply the patches that I find approriate for my environment and I will keep you posted.
    Thanks again,

    Chris

  2. #12
    Field Service Manager 500+ Posts pepper38_cnd is building a good name for himself pepper38_cnd's Avatar
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    I'm glad it work out for you
    If I'm ever in NY I'll take you up on the beer and Greek Food, sounds great to me.

  3. #13
    Technician diogenisS8 is on a distinguished road
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    Don't loose my #

  4. #14
    Technician diogenisS8 is on a distinguished road
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    I re-installed the system software 2.0. The pi5500 was still rebooting restarting and hunging. I was desperate. I was thinking to just drop the idea of having the print server working and I thought to give it a last chance before i place it in the basement. I was doing diagnostics test email, and the email was not reaching my desktop. I knew the configuration was correct because it was working (not perfect but bearable) up until 3 weeks ago. So I thought to take a look on my exchange server. The fiery mailbox was flooded out by a misconfigured surverylance system that i had installed 3 weeks ago. I turned the email alarm of the surveylance system off and kaboom. Here it is, my printer server is back and working.
    I installed these updates 1-4KLNC, 1-2IORP, 1-632RA, 1-7WUW1, and
    1-9O0A7. The server now is running GREAT!!! no hickups no problems. The only one I would install (if I find it) is the 1-5Q7BX. It should be noted that update 1-632RA would make my problem go away from the begining. Thanks to pepper38_cnd help I have my server back running better than before.

  5. #15
    jgspeer
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    System Software 2.0

    I'm not a service tech but I am skilled with computers. I am looking to update my Fiery PI5500 with the newest system software (2.0?). Also I'm looking to go paperless in our office. I have a DI450 Copier and Twain commander software.

    The Twain Commander Software enables me to program in commands in VB code so no user intervention is needed while scanning. I can still do it with the copier, but it requires user intervention. Instead of it scanning and then having to retrieve it from the Fiery unit, I would like it to just scan basically like any typical desktop scanner. If that is possible.

    Thanks in advance

    Joshua

    P.S. Or if there is a way I can use command line options with Fiery scan 5 that would be helpful to know as that could eliminate the user intervention. I've looked everywere for 2 days and can find nothing useful.

  6. #16
    Field Service Manager 500+ Posts pepper38_cnd is building a good name for himself pepper38_cnd's Avatar
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    Hey Joshua

    I will do what I can to help, just a little more info. What version are you at? If your system is still working do you know that an upgrade will benefit you (if it aint broke don't fix it)? There are a ton of patches, is it possible all you need is a patch?

    As for the scanning, I'll be honest I am a Konica Tech and not overly familiar with the Minolta products. But I will do a little research, if that product supports scan to PC SMB ( Scan directly to folder on pc or server) that is the way I would recommend scanning.

    Some one else has requested the patches so I will email you a YouSendit link to the patches as well, link will only be good for 5 days so download them as soon as you get it. Make sure you read thru all the read me files before applying any patch.

    Let me know how you made out.

  7. #17
    jgspeer
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    Current Version 1.1

    Hi! Thank you for responding. The current version is 1.1. I've seen images of the interface for the fiery that has the 2.0 version and it has a scanner tab, whereas mine does not. Nor does it say anything about scanning. Under WebTools I can access scanning functions but it is very limited.

    Thanks!

    Josh

  8. #18
    Field Service Manager 500+ Posts pepper38_cnd is building a good name for himself pepper38_cnd's Avatar
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    Josh
    Check your PM's

  9. #19
    Junior Member costi010380 is on a distinguished road
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    Hi, I'm a junior service tech and I have a problem with 2 Pi5500. One of them has the HD full and i couldn't find a way to clear the stored jobs. The other one has the System ver. 1.1 and i need the 2.0 ver. in order to scan and manage documents on my DI 450.
    Please if anyone can help me!

  10. #20
    Junior Member poizzon is on a distinguished road
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    may somebody can help - crashed HDD, try'ing to restore but didn't have any cd's..

    hardware is :
    Fiery Pi550
    Model mxi-01
    Part number 45025807

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