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  1. #1
    Service Manager 1,000+ Posts
    bizhub 421 scanning question

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    bizhub 421 scanning question

    more then a question. I am trying to locate a manual on the scanning portion of a manual. I am on the mykonica minolta and did not see anything other then the quick guide. is there a more comprehensive instruction on how to get this thing to scan? I have 2 in the field equipped with the ic 207 controllers and they print fine. just trying to get them to scan. anyone see one on the konica minolta website?
    thanks
    brent

  2. #2
    Tecnico 250+ Posts acusso1234's Avatar
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    ... In the minute that you're thinking of giving up, think about why you lasted so long ...

  3. #3
    Vulcan Inventor of Death 1,000+ Posts Mr Spock's Avatar
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    Re: bizhub 421 scanning question

    It is in the admin/network guide.
    And Star Trek was just a tv show...yeah right!

  4. #4
    Service Manager 1,000+ Posts
    bizhub 421 scanning question

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    Re: bizhub 421 scanning question

    the admin network guide on mykonicamiolta . com wont work. it shows blank page. that darn website..

  5. #5
    Vulcan Inventor of Death 1,000+ Posts Mr Spock's Avatar
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    Re: bizhub 421 scanning question

    try right click and "save link as" this works for me, sometimes when it does not download to view correctly.

    Else use the 423 manual as it is almost the same.
    And Star Trek was just a tv show...yeah right!

  6. #6
    Service Manager 1,000+ Posts
    bizhub 421 scanning question

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    Re: bizhub 421 scanning question

    would the 420 users guide. network scanner operations maual work instead? no matter what I can not save or down load the 421 users guide off mykonicaminolta. or would the 423 be even closer? thank you

    brent

  7. #7
    Service Manager 1,000+ Posts kingarthur's Avatar
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    Re: bizhub 421 scanning question

    i've got it on my pc..if you pm me you email..i'll send it
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

  8. #8
    Service Manager 1,000+ Posts
    bizhub 421 scanning question

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    Re: bizhub 421 scanning question

    will do. thank you
    brent

  9. #9
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    Re: bizhub 421 scanning question

    Quote Originally Posted by brent View Post
    will do. thank youbrent
    Hello, I have a question about scan on bizhub 421. I had three 421 setup in one of my client, all of then are setup to scan to folder. So, since last Friday one of then when they try to scan one page it is working good, but they want to scan multiple pages it is not working. It's says "check log". The machine does not have HHD, but never had it before and it was working good. The only difference of the other ones is that this particular machine is connected to the server, just to one router to the 3 computers. Please any suggestion for this problem I appreciate. Thank you very much!

  10. #10
    Super Tech 500+ Posts CompyTech's Avatar
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    Re: bizhub 421 scanning question

    Quote Originally Posted by 978jose View Post
    Hello, I have a question about scan on bizhub 421. I had three 421 setup in one of my client, all of then are setup to scan to folder. So, since last Friday one of then when they try to scan one page it is working good, but they want to scan multiple pages it is not working. It's says "check log". The machine does not have HHD, but never had it before and it was working good. The only difference of the other ones is that this particular machine is connected to the server, just to one router to the 3 computers. Please any suggestion for this problem I appreciate. Thank you very much!
    Check the log, what does it say? Login Error? Server connect error? If the MFP is connected to the server, maybe the login credentials or IP/Host name has changed on server and you will need to update your onetouch/address book to reflect the settings.

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